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Firstsource Solutions

Engaged Employer

Firstsource Solutions Collections Associate reviews

4.0

93% would recommend to a friend

(12 total reviews)
avatar

Ritesh Idnani

100% approve of CEO

93% positive business outlook

Reviews by job title

12 reviews
3.0
Oct 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Super friendly coworker Repeative work Descent hrs Close to home

Cons

Upper management Pay Favortism High turn over rate Atmosphere

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Firstsource Solutions Response
5y
Thank you for writing in! We are happy to hear that you are enjoying the work and the team that you are associated with. We are surprised to read your comment, as it is not reflective of the supportive, inclusive, and fair environment we work so hard to provide for our people. People are our assets - we follow the ‘Open Door’ policy to listen to our employees – they can walk up to their HR Manager / Business leaders to express their concerns. Our Management is very much committed to motivating and supporting our employees. We take pride in the fact that the vast majority of our employees enjoy long and fulfilling careers with us, and we endeavor to provide a competitive compensation-benefits package. Our dedicated team in HR conducts regular external benchmarking studies to ensure that our package is on par with industry standards. We put our best efforts to reduce the turnover of our staff and we are progressing in it. We encourage you to connect with your Human Resources partner to discuss your concerns, so they can be addressed. Wishing you a fulfilling career with Firstsource!
1.0
Oct 21, 2020

Collection

Recommend
CEO approval
Business Outlook

Pros

Starting pay is the only good thing

Cons

Managers suck . Favoritism at its best

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Firstsource Solutions Response
5y
Thank you for taking the time to share your feedback. We are glad to know that you liked the compensation package that was presented. Your comment is not reflective of the supportive, inclusive, and fair environment we work so hard to provide for our people, and we are concerned. Being a people-centric company, we follow the ‘Open Door’ policy to listen to our employees – they can walk up to their HR Manager / Business leaders to express their concerns. Also, we encourage our employees to give us feedback in all stages of their employment with us through their HR team and Employee Surveys. Since you are a current team member at Firstsource, we would urge you to meet your HR partner to discuss your concerns in detail. Wishing you a fulfilling career with Firstsource!
2.0
Aug 20, 2020

Not paid enough

Recommend
CEO approval
Business Outlook

Pros

Laid back atmosphere n willing to help u adjust your schedule when needed

Cons

Fire u for any reason they can find

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Firstsource Solutions Response
5y
Thank you for writing in with your feedback. People centricity is one of our key values, and that is inclusive of providing job security and a fair and helpful work environment for all Firstsourcers. We are sorry to know you felt insecure about your job. We also encourage our employees to give us feedback in all stages of their employment with us through their Managers, HR team, and our Employee Survey. We wish your experience had been more positive and that you might have informed us earlier in the process so that we could have addressed your concerns proactively.
Viewing 10 - 12 of 12 Reviews

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