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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions Customer Support reviews

      3.0

      10% would recommend to a friend

      (6 total reviews)
      avatar

      Ritesh Idnani

      100% approve of CEO

      93% positive business outlook

      Ratings by category

      3.0

      Culture & values

      2.5

      Career opportunities

      2.3

      Diversity & inclusion

      2.3

      Compensation and benefits

      2.2

      Senior management

      2.0

      Work/Life balance

      Ratings by demographic groups

      Reviews by job title

      6 reviews
      3.0
      Jul 12, 2025

      Na

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can get growth in the department you want here

      Cons

      Not so work life balance youll be able to get

      avatar
      Firstsource Solutions Response
      1y
      Thank you for sharing your feedback! We’re glad to know that you see growth opportunities within the department of your choice — career progression is something we continuously strive to support. We encourage you to discuss any concerns with your manager or HR
      3.0
      May 10, 2025

      good

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      BCBS has one of the largest provider networks in the U.S., giving members access to a wide range of hospitals, doctors, and specialists.

      Cons

      Since BCBS is a federation of independent companies, coverage, pricing, and service quality can vary significantly between states and even regions.

      avatar
      Firstsource Solutions Response
      1y
      Thank you for your valuable feedback! We’re glad to hear you appreciate BCBS’s extensive provider network, which offers members broad access to healthcare professionals and facilities. We also acknowledge the challenges posed by the federation structure, where coverage and services can differ across regions.
      3.0
      Jun 23, 2023

      Denali

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice environment good at work

      Cons

      Nothing to say about first source

      avatar
      Firstsource Solutions Response
      3y
      Thank you so much for taking the time to leave us feedback. We are thrilled to receive your positive feedback about your experience We encourage and support your professional growth and development, providing opportunities for you to enhance your skills and excel in your role.
      Viewing 1 - 3 of 6 Reviews
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