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Firstsource Solutions

Engaged Employer

Firstsource Solutions Outbound Sales reviews

3.7

30% would recommend to a friend

(13 total reviews)
avatar

Ritesh Idnani

100% approve of CEO

30% positive business outlook

Reviews by job title

13 reviews
3.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Good team culture. Supportive management.

Cons

Low wage. Repetitive stressful calls. No reward for bookings secured.

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Firstsource Solutions Response
1y
Thank you for taking the time to share your feedback. We're glad to hear you feel supported by your team and management; creating a positive, collaborative culture is something we take pride in. We also appreciate your honest input regarding wages, the nature of the work, and rewards. We're always looking for ways to improve the experience for our colleagues, including reviewing recognition programs and finding ways to make day-to-day work more rewarding. Your feedback helps us identify opportunities for growth, and we encourage you to share any additional suggestions with your manager or through our internal feedback channels.
4.0
Sep 7, 2024

Good commission

Recommend
CEO approval
Business Outlook

Pros

Great commission and benefits and training

Cons

Calls over few seconds which means you can’t leave your desk

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Firstsource Solutions Response
1y
Thanks for your feedback, we're glad to hear that you enjoy our commission, benefits, and training. Regarding call durations, we understand this can sometimes be challenging. We're always looking for ways to improve the work experience while balancing the needs of our customers. Please feel free to talk with your manager about any suggestions you have
5.0
Apr 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote working, work life balance, good pay and incentives.

Cons

No progression for remote roles, repetitive nature, can be tough if you lack resilience.

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We are pleased to hear that you appreciate the remote working options, work-life balance, good pay, and incentives. We recognize that progression opportunities for remote roles can be limited, and that the repetitive nature of the work can be challenging, especially if resilience is a concern. We can explore ways to offer growth opportunities and enhance the variety of tasks for remote positions. We understand the importance of career development and are actively working on initiatives to provide more avenues for advancement and skill development.
Viewing 1 - 3 of 13 Reviews

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