employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Firstsource Solutions Patient Account Representative reviews

4.0

97% would recommend to a friend

(14 total reviews)
avatar

Ritesh Idnani

Not enough data to show CEO approval

97% positive business outlook

Reviews by job title

14 reviews
1.0
Apr 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Absolutely None - unless you are lazy , and like to work without any kind of solid direction.

Cons

I have read the reviews, and agree mostly. Here are some highlights - Poor management Worst Place I ever Worked Management is horrible, and communicate w/ a sarcastic tone - unprofessional. The benefits are expensive Place very unorganized Under-qualified leadership Very unprofessional environment from management down to employees Slackers paradise - and those of you assigned to follow up will be picking up the slack. Very high turnover rate Training the worst I have ever experienced....main issue is the trainer herself is lazy. They assign stuff to you and just expect that somehow you know how to do it. I don't know how this company is still in business or why the hospitals continue to contract with this company.

avatar
Firstsource Solutions Response
6y
Thanks for taking the time to share feedback! We are sorry to hear that your experience with us has not been great. People centricity is one of our key values and that's inclusive of providing a great and helpful work environment for all our employees. We are proud that the vast majority of our employees (in all areas of business) enjoy a happy and fulfilling career with us. That said, as hard as we try to get it right all the time, there will be times we fall short too. We encourage our employees to give us feedback in all stages of their employment with us (from Onboarding till they leave the company) through their Managers, through HR team and through our Employee Survey, so that we can continue to learn and improve the way we work. We wish your experience had been more positive and that you might have informed us earlier in the process so that we could have addressed your concerns proactively.
Viewing 1 - 3 of 14 Reviews

Glassdoor has 4,387 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.