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Firstsource Solutions

Engaged Employer

Firstsource Solutions Patient Financial Representative reviews

2.2

1% would recommend to a friend

(10 total reviews)
avatar

Ritesh Idnani

Not enough data to show CEO approval

10% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.3

Compensation and benefits

2.2

Culture & values

2.2

Senior management

2.1

Work/Life balance

1.4

Career opportunities

Ratings by demographic groups

Reviews by job title

10 reviews
2.0
Jun 17, 2026

Helping patients, but lacking management support

Patient financial advocate
Recommend
CEO approval
Business Outlook

Pros

Helping patients is the best part of the job

Cons

Very little management support to onsite employees

avatar
Firstsource Solutions Response
3w
Thank you for taking the time to share your feedback. We are pleased to hear that helping patients has been a rewarding aspect of your role. Making a positive impact on the people we serve is at the heart of what we do, and we appreciate your dedication and commitment.
2.0
Feb 10, 2025

IT is an absolute joke!

Patient financial advocate
Recommend
CEO approval
Business Outlook

Pros

Decent pay, benefits, independent work,

Cons

IT has no interest in fixing computer issues, response times, not a lot of room for growth

avatar
Firstsource Solutions Response
1y
Thank you for your review. We are happy to hear of your satisfaction regarding your work. We are proud to offer positions that promote work life balance with competetive rates and helpful benefits. We are sorry to hear that you are experiencing difficulty with your current IT systems. We would love to assist in getting you the necessary help but will need more insight to get started. Please contact your HR person through Microsoft Teams or email (be sure you are accessing Teams and Outlook through your Firstsource account) and they should be able to assist in getting you taken care of. We appreciate all that you do as a Firstsourcer. Thank you for being a part of our team!
Viewing 1 - 3 of 10 Reviews
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