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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions Patient Service Representative reviews

      3.6

      59% would recommend to a friend

      (14 total reviews)
      avatar

      Ritesh Idnani

      Not enough data to show CEO approval

      58% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Work/Life balance

      3.1

      Culture & values

      2.7

      Senior management

      2.6

      Compensation and benefits

      2.4

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      14 reviews
      4.0
      Dec 7, 2021

      Overall- good company to work for

      Patient service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You work independently. Management is attentive to employee needs.

      Cons

      You can feel over worked some times as very often there is a shortage of staff.

      avatar
      Firstsource Solutions Response
      4y
      Thank you for taking the time to share your positive feedback. We are delighted to know that you are enjoying your experience with Firstsource and that you recommend us as an employer. We understand your concerns on periodic staffing shortages and that is currently one of our top priorities. Please reach out to your HR team should you need anything. Wishing you a long and fulfilling career with Firstsource.
      5.0
      Feb 18, 2021

      Great Company

      Patient service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wonderful management, competitive wages, opportunity to advance, flexible.

      Cons

      Health care package is a bit pricey and marriage counseling is not covered.

      1.0
      Feb 2, 2021

      Horrendous

      Patient service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The paycheck was the pro.

      Cons

      This company has poor Management, poor Training for employees, and horrible benefits.

      avatar
      Firstsource Solutions Response
      5y
      Thank you for your feedback. Our training team is dedicated to spending enough time to nurture our employees by providing curated and structured training sessions. Also, we provide Firstsourcers a wide range of benefits and have a team that continually reviews the compensation & benefits to be at par with market standards. Our teams strive for clarity and consistency in our communications with employees. How we manage and communicate is part of our company culture and we are always striving to be better at both. Your comments are helpful for our improvement. Wishing you well with your future endeavors.
      Viewing 4 - 6 of 14 Reviews
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