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Firstsource Solutions

Engaged Employer

Firstsource Solutions Retentions Advisor reviews

2.1

Be the first to recommend this company

(5 total reviews)
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Ritesh Idnani

Not enough data to show CEO approval

Reviews by job title

5 reviews
2.0
Aug 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of benefits and opportunities

Cons

Very poor work environment and office ethics

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. Based on this feedback, we implemented training programs focused on workplace ethics, diversity, and inclusion to raise awareness and encourage respectful interactions among all employees. We also established a clear code of conduct that outlines acceptable behavior and promotes accountability. Regular workshops and team-building activities have been introduced to enhance collaboration and camaraderie among colleagues, helping to create a more supportive atmosphere.
1.0
Nov 13, 2022
Recommend
CEO approval
Business Outlook

Pros

- Free Sky - Bonus (although nothing great)

Cons

- Rude management/Staff - No social life - Low pay - If there's no way of retaining a customer it will still go against you despite the reason behind it being out of your control.

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Firstsource Solutions Response
3y
Thank you for taking the time to leave a review. We are disappointed that your time with us wasn’t the fulfilling experience we aim for it to be. If any colleagues are experiencing issues with Managers, they should speak to their HR partner, as we take this very seriously and strive to provide a supportive, respectful culture within Firstsource. Our engagement teams spend lots of time planning and running fun, social events on-site and go to lengths to also include those colleagues who work from home, so we are sorry to hear you felt unable to take full advantage of these days.
5.0
Mar 1, 2022

Sky via Firstsource

Recommend
CEO approval
Business Outlook

Pros

Great staff, great team leaders etc. Helpful, teach you a lot. Always learning. Good staff benefits too.

Cons

Pay. Sometimes a little miscommunication but nothing too serious.

Viewing 1 - 3 of 5 Reviews

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