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Firstsource Solutions

Engaged Employer

Firstsource Solutions Tech Support Representative reviews

3.9

92% would recommend to a friend

(2 total reviews)
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Ritesh Idnani

Not enough data to show CEO approval

92% positive business outlook

Reviews by job title

2 reviews
2.0
Feb 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Free gym, staff discounts, good training program

Cons

Disorganised, unhelpful and unmotivated managers, terrible moral, extra duties with no extra pay, no support for abusive customers. Supervisors always in meeting so unable to deal with issues

4.0
May 19, 2022

Good

Recommend
CEO approval
Business Outlook

Pros

Atmosphere, ambience, culture,nature and peaceful

Cons

Little hectic tohandle customer as it's a banking sector

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Firstsource Solutions Response
3y
Thank you for your review. We are happy to know that you enjoyed our work environment. We are a fast-paced customer service provider and sometimes call volumes can seem intense, however, our Team Leaders and HR Teams are always on hand to provide guidance and support where needed. We understand the importance of technology in the workplace, and Firstsource is constantly committed to upgrading its professional technology solutions that can improve employee productivity. We are taking your feedback and will address the areas we missed in delivering a great experience to you.

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