Is Fiserv a good company to work for as a Client Service Advisor?

Client Service Advisor professionals working at Fiserv have rated their employer with 3.2 out of 5 stars in 56 Glassdoor reviews. This is a higher than average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Client Service Advisor Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Client Service Advisor interview questions at Fiserv .

Does Fiserv pay Client Service Advisor employees well?

Client Service Advisor professionals rate their compensation and benefits at Fiserv with 3.6 out of 5 stars based on 56 anonymously submitted employee reviews. This is 11.8% better than the company average rating for salary and benefits. Find out more about Client Service Advisor salaries at Fiserv.

How happy are Client Service Advisor professionals working at Fiserv?

60% of Client Service Advisor employees at Fiserv would recommend their employer to a friend. This rating has increased by 169% in the past 12 months. Client Service Advisor professionals have also rated Fiserv with a 2.7 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.0 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Fiserv?

Software Engineer (300) , Senior Software Engineer (256) , Project Manager (241) , Customer Service Representative (195) , Manager (180) , Business Analyst (176) , Director (171) , Software Developer (155) , Tech Lead (153) , Analyst (140) , Specialist (120) , Product Manager (99) , Technical Lead (83) , Business Consultant (66) , Senior Associate (65)

What are the pros of working at Fiserv according to real employee reviews?

"Good work life balance and can manage healthy personal life" ((in 841 reviews)); "Great people and lots of Subject Matter Experts to help get you up to speed." ((in 562 reviews)); "benefits are good but medical is a bit expensive" ((in 518 reviews)); "Good pay They are very flexible and will work with you" ((in 388 reviews)); "work and culture is good" ((in 316 reviews))

What are the cons of working at Fiserv according to real employee reviews?

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 598 reviews)); "Middle and higher managers don't have the power to make decisions for the benefits of their associates." ((in 247 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 235 reviews)); "Frequent Layoffs and sapience plus in and out time tracking" ((in 229 reviews)); "Blames managers for poor upper management" ((in 167 reviews))

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Fiserv

Fiserv Client Service Advisor reviews

3.2

60% would recommend to a friend

(56 total reviews)

Takis Georgakopoulos

Not enough data to show CEO approval

71% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Career opportunities

3.0

Culture & values

2.9

Senior management

2.7

Work/Life balance

Client Service Advisor employees have rated Fiserv with 3.2 out of 5 stars, based on 56 company reviews on Glassdoor. This indicates that most Client Service Advisor professionals have a good working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Client Service Advisor professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

56 reviews

4.0

Jun 4, 2025

Overall good

Advisor

Recommend

CEO approval

Business Outlook

Pros

Good company Good learning Good salary hike

Cons

5 days office Need to meet 8 hours in sapiens

1.0

Apr 15, 2025

Dont Join This Company is not Worth it

Advisor

Recommend

CEO approval

Business Outlook

Pros

Salary, thats all, there's nothing else good about it.

Cons

No Real Work, you may get hired just for team strength. Almost every one just kills time here, even if you ask for work none of the leadership will help you. Talk about share market and pep talk with your leadership. If you are really good at your work dont think of joining this Company. Micromanagement thats an irony as they dont have any work for you but will want you to sit at your laptop 9 hours. Sapience tracking. Thats all they need , they dont bother on increasing productivity of the employees, just spend time in office. If you can do good buttering, management will be very happy. I have also seen one guy getting honey for his manager or someother stuff everytime he visits his home town.

1.0

Mar 17, 2025

All downhill since First Data merger

Advisor

Recommend

CEO approval

Business Outlook

Pros

The Teammates that are still around

Cons

Compensation, constant monitoring, access to tools

Viewing 10 - 12 of 56 Reviews

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Fiserv

Fiserv Client Service Advisor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Overall good

Dont Join This Company is not Worth it

All downhill since First Data merger

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