Is Fiserv a good company to work for as a Client Service Representative?

Client Service Representative professionals working at Fiserv have rated their employer with 2.7 out of 5 stars in 23 Glassdoor reviews. This is a lower than average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Client Service Representative Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at Fiserv .

Does Fiserv pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at Fiserv with 2.7 out of 5 stars based on 23 anonymously submitted employee reviews. This is 16.9% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at Fiserv.

How happy are Client Service Representative professionals working at Fiserv?

0% of Client Service Representative employees at Fiserv would recommend their employer to a friend. This rating has decreased by 51% in the past 12 months. Client Service Representative professionals have also rated Fiserv with a 2.6 rating for work-life-balance, 2.9 rating for diversity and inclusion, 1.2 rating for culture and values and 1.5 rating for career opportunities.

What are the top reviewed jobs at Fiserv?

Software Engineer (300) , Senior Software Engineer (255) , Project Manager (241) , Customer Service Representative (195) , Manager (180) , Business Analyst (176) , Director (171) , Software Developer (155) , Tech Lead (153) , Analyst (139) , Specialist (120) , Product Manager (99) , Technical Lead (83) , Business Consultant (66) , Senior Associate (65)

What are the pros of working at Fiserv according to real employee reviews?

"Good work life balance and can manage healthy personal life" ((in 860 reviews)); "For the most part the people that you work with and for are really great people." ((in 557 reviews)); "benefits are good but medical is a bit expensive" ((in 507 reviews)); "Good pay They are very flexible and will work with you" ((in 370 reviews)); "work and culture is good" ((in 309 reviews))

What are the cons of working at Fiserv according to real employee reviews?

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 604 reviews)); "Bad managers at the time when I left the organization" ((in 246 reviews)); "Does not support remote emps Mandatory 5days in office Massive layoffs Project backlogs 2+yrs due to loss of staff" ((in 236 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 230 reviews)); "Blames managers for poor upper management" ((in 166 reviews))

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Fiserv Client Service Representative reviews

2.7

0% would recommend to a friend

(23 total reviews)

Takis Georgakopoulos

Not enough data to show CEO approval

1% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.7

Compensation and benefits

2.6

Work/Life balance

2.1

Senior management

1.5

Career opportunities

1.2

Culture & values

Client Service Representative employees have rated Fiserv with 2.7 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have an average working experience there. Fiserv is rated 27% below average by Client Service Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

23 reviews

5.0

Nov 17, 2021

Great for growth

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Lord of opportunity to grow and move around in the company if you show initiative.

Cons

None. It’s great working here.

3.0

Oct 19, 2021

.

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Very flexible with scheduling and

Cons

401k For being a 500 fortune company they do not give bonus or much of a raise

3.0

Aug 1, 2021

Great Company, with great perks, Awful Turnover Ratio

Client services representative

Recommend

CEO approval

Business Outlook

Pros

The Benefits are decent, you work a set schedule, and the office is nice, I have a huge desk with tons of space. Managers are helpful and very friendly. The have pandemic time off if you get covid or have bad side effects to the vaccine like I did. You aren't punished for doing the right thing which I appreciated.

Cons

Really bad turnover, I started November 2020 and by July 2020 im one of two left from my class, they will hire anyone who applies and passes a drug test and mandatory Overtime is required (1 hour per day) and I don't see it ever ending with how bad the turnover is. The job at least to me is boring, you stare at a screen 9 hours a day and are on the phone, and every day is the same.

Viewing 10 - 12 of 23 Reviews

Jobs at Fiserv

Supervisor Collections

Accounts Receivable Representative

Client Support Specialist

Client Development Manager

United States

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Fiserv Client Service Representative reviews

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Great for growth

.

Great Company, with great perks, Awful Turnover Ratio

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