Fiserv Client Support Analyst reviews

3.0

39% would recommend to a friend

(235 total reviews)
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Takis Georgakopoulos

Not enough data to show CEO approval

35% positive business outlook

Client Support Analyst employees have rated Fiserv with 3.0 out of 5 stars, based on 235 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have an average working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

235 reviews
1.0
Dec 15, 2010
Recommend
CEO approval
Business Outlook

Pros

The company is always hiring in some place. In the area there is not many employers that are as steady as this one. Steady meaning it, it doesn't look like it is going to close its doors anytime soon.

Cons

For a well known company world wide, it is ran terribly. Management needs some serious improvement. Management relies more on statistics and what numbers are on a report that ensuring the employee morale is where it should be. Rather than help employees learn and prosper, employees are looked at as a number. For too long this company has been one of the only good paying companies in town. So now they just turnover people and hire new. Which is never good. There are the "20 year-ers" that live high on the hog and don't do anything. Rather than release software that works, they release stuff on a shot-gun pace. Half the time the releases are worse than the previous one. For a software company, their quality control is worthless. In some cases software is released to clients that the people on support haven't even seen before. Bottom line.... too many chiefs and not enough indians!

Viewing 235 - 235 of 235 Reviews

Glassdoor has 11,847 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.