Item: Fiserv
Rating: 1
Author: Former employee - Customer Service Representative

Question 1

Is Fiserv a good company to work for as a Client Support Representative?

Accepted Answer

Client Support Representative professionals working at Fiserv have rated their employer with 3.0 out of 5 stars in 231 Glassdoor reviews. This is an average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Client Support Representative Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Client Support Representative interview questions at Fiserv.

Question 2

Does Fiserv pay Client Support Representative employees well?

Accepted Answer

Client Support Representative professionals rate their compensation and benefits at Fiserv with 3.3 out of 5 stars based on 231 anonymously submitted employee reviews. This is 3.1% better than the company average rating for salary and benefits. Find out more about Client Support Representative salaries at Fiserv.

Question 3

How happy are Client Support Representative professionals working at Fiserv?

Accepted Answer

41% of Client Support Representative employees at Fiserv would recommend their employer to a friend. This rating has decreased by 15% in the past 12 months. Client Support Representative professionals have also rated Fiserv with a 2.6 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.9 rating for culture and values and 2.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at Fiserv?

Accepted Answer

Software Engineer (300), Senior Software Engineer (255), Project Manager (241), Customer Service Representative (195), Manager (180), Business Analyst (176), Director (171), Software Developer (155), Tech Lead (153), Analyst (139), Specialist (120), Product Manager (99), Technical Lead (83), Business Consultant (66), Senior Associate (65)

Question 5

What are the pros of working at Fiserv according to real employee reviews?

Accepted Answer

"Good work life balance and can manage healthy personal life" ((in 860 reviews)); "For the most part the people that you work with and for are really great people." ((in 557 reviews)); "benefits are good but medical is a bit expensive" ((in 507 reviews)); "Good pay They are very flexible and will work with you" ((in 370 reviews)); "work and culture is good" ((in 309 reviews))

Question 6

What are the cons of working at Fiserv according to real employee reviews?

Accepted Answer

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 604 reviews)); "Bad managers at the time when I left the organization" ((in 246 reviews)); "Does not support remote emps Mandatory 5days in office Massive layoffs Project backlogs 2+yrs due to loss of staff" ((in 236 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 230 reviews)); "Blames managers for poor upper management" ((in 166 reviews))

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