Fiserv Client Support Representative reviews

3.0

41% would recommend to a friend

(230 total reviews)
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Takis Georgakopoulos

Not enough data to show CEO approval

34% positive business outlook

Client Support Representative employees have rated Fiserv with 3.0 out of 5 stars, based on 230 company reviews on Glassdoor. This indicates that most Client Support Representative professionals have an average working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Client Support Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

230 reviews
3.0
Oct 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent pay, climate controlled environment, paid to be on the phones, lunch cafe at a good price, my channel had a good schedule (M-F).

Cons

Medical insurance was at best catastrophic coverage, no clear way to advance, other channels were seven days and 24 hours

1.0
Aug 19, 2016
Recommend
CEO approval
Business Outlook

Pros

On site cafeteria and choice of benefits.

Cons

Pushy managers, horrible training, worst schedule and crap work morale. Since I have worked at Fiserv for about almost a year from day one I felt like I was under surveillance every minute and constantly lived in fear that they would end my employment at any chance they would get. The people who work at this call center know someone who knows someone from other places. If you like a prison like call center, then work here.

3.0
Jul 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Fiserv is flexible with scheduling. The pay is decent. The other employees are welcoming. Management seems genuine at times.

Cons

I was a temp employee at Fiserv. They say they will hire you but they never do. I was an excellent worker and management told me so multiple times. I was hired as a temp making $14/hr but workers hired directly by Fiserv only gets paid $12/hr. I believe that t=is the reason they never hired the temp workers because we wouldn't accept a pay cut.

Viewing 208 - 210 of 230 Reviews

Glassdoor has 11,858 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.