Fiserv Client Technical Support Associate reviews

2.9

38% would recommend to a friend

(249 total reviews)
avatar

Takis Georgakopoulos

Not enough data to show CEO approval

33% positive business outlook

Client Technical Support Associate employees have rated Fiserv with 2.9 out of 5 stars, based on 249 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have an average working experience there. Fiserv is rated 21% below average by Client Technical Support Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

249 reviews
4.0
Jun 12, 2024

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Stable company Great direct leadership

Cons

Senior leadership is out of touch Antiquated processes

3.0
May 25, 2024

Okay

Recommend
CEO approval
Business Outlook

Pros

It was okay. Not hard. Overly focused on metrics.

Cons

Overly focused on metrics like average handle time

4.0
May 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent calls, repetitive calls, great shifts

Cons

training is not the best , managers switch up every few months. training is long and not engaging

Viewing 46 - 48 of 249 Reviews

Glassdoor has 11,840 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.