Is Fiserv a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at Fiserv have rated their employer with 2.9 out of 5 stars in 249 Glassdoor reviews. This is a lower than average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Client Technical Support Associate Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at Fiserv .

Does Fiserv pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at Fiserv with 3.1 out of 5 stars based on 249 anonymously submitted employee reviews. This is 3.2% worse than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at Fiserv.

What are the top reviewed jobs at Fiserv?

Software Engineer (300) , Senior Software Engineer (255) , Project Manager (241) , Customer Service Representative (195) , Manager (180) , Business Analyst (176) , Director (171) , Software Developer (155) , Tech Lead (153) , Analyst (139) , Specialist (120) , Product Manager (97) , Technical Lead (83) , Business Consultant (66) , Senior Associate (65)

What are the pros of working at Fiserv according to real employee reviews?

"Good work life balance and can manage healthy personal life" ((in 854 reviews)); "For the most part the people that you work with and for are really great people." ((in 561 reviews)); "benefits are good but medical is a bit expensive" ((in 516 reviews)); "Good pay They are very flexible and will work with you" ((in 375 reviews)); "Learning environment and good culture" ((in 302 reviews))

What are the cons of working at Fiserv according to real employee reviews?

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 602 reviews)); "Middle and higher managers don't have the power to make decisions for the benefits of their associates." ((in 243 reviews)); "Does not support remote emps Mandatory 5days in office Massive layoffs Project backlogs 2+yrs due to loss of staff" ((in 240 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 225 reviews)); "Blames managers for poor upper management" ((in 162 reviews))

Fiserv Client Technical Support Associate reviews

2.9

38% would recommend to a friend

(249 total reviews)

Takis Georgakopoulos

Not enough data to show CEO approval

33% positive business outlook

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Client Technical Support Associate employees have rated Fiserv with 2.9 out of 5 stars, based on 249 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have an average working experience there. Fiserv is rated 21% below average by Client Technical Support Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

249 reviews

1.0

Nov 1, 2023

Worst company around and horrible pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Actually no pros and working for fiserv

Cons

If you work night shift you get paid 4 hours of night shift pay. Then it goes back your standard pay . Which is absolutely ridiculous. They can't get keep updating their phone system which is a joke. If you bump it it logs out. They don't pay their employees enough to put up with abusive customers. All the company does care about rewards they received.

1.0

Oct 18, 2023

Meh

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

None, no pros to this job or company itself

Cons

I will be here all day to write the cons of this job.

3.0

Oct 11, 2023

Company can be better

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Hourly pay rate is the pro

Cons

Some management do not care how they treat or talk to you

Viewing 61 - 63 of 249 Reviews

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Fiserv Client Technical Support Associate reviews

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Worst company around and horrible pay

Meh

Company can be better

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