Is Fiserv a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at Fiserv have rated their employer with 3.0 out of 5 stars in 248 Glassdoor reviews. This is an average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Client Technical Support Associate Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at Fiserv .

Does Fiserv pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at Fiserv with 3.1 out of 5 stars based on 248 anonymously submitted employee reviews. This is 3.2% worse than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at Fiserv.

What are the top reviewed jobs at Fiserv?

Software Engineer (300) , Senior Software Engineer (256) , Project Manager (241) , Customer Service Representative (195) , Manager (180) , Business Analyst (176) , Director (171) , Software Developer (155) , Tech Lead (153) , Analyst (140) , Specialist (120) , Product Manager (99) , Technical Lead (83) , Business Consultant (66) , Senior Associate (65)

What are the pros of working at Fiserv according to real employee reviews?

"Good work life balance and can manage healthy personal life" ((in 841 reviews)); "Great people and lots of Subject Matter Experts to help get you up to speed." ((in 562 reviews)); "benefits are good but medical is a bit expensive" ((in 518 reviews)); "Good pay They are very flexible and will work with you" ((in 388 reviews)); "work and culture is good" ((in 316 reviews))

What are the cons of working at Fiserv according to real employee reviews?

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 598 reviews)); "Middle and higher managers don't have the power to make decisions for the benefits of their associates." ((in 247 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 235 reviews)); "Frequent Layoffs and sapience plus in and out time tracking" ((in 229 reviews)); "Blames managers for poor upper management" ((in 167 reviews))

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Fiserv

Fiserv Client Technical Support Associate reviews

3.0

38% would recommend to a friend

(248 total reviews)

Takis Georgakopoulos

Not enough data to show CEO approval

33% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

2.5

Work/Life balance

Client Technical Support Associate employees have rated Fiserv with 3.0 out of 5 stars, based on 248 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have an average working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

248 reviews

2.0

Feb 4, 2021

Good position for open overtime

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You can pretty much work 12 hours every day if you want to sign up.

Cons

It doesn’t seem like they really know what’s going on. Nor do they really seem to care much about individuals. The department I work for cares more about coverage than actual comprehensive communication.

4.0

Feb 2, 2021

Flexible part time

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The company allows for very flexible hours

Cons

You are answering phone calls and need to deal with upset customers.

1.0

Jan 12, 2021

Low Pay, Negative Work Environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There are no pros in working for Fiserv.

Cons

low pay, favoritism, poor management

Viewing 172 - 174 of 248 Reviews

Jobs at Fiserv

Client Support Specialist

Technical Implementation Specialist

Technical Implementations Analyst

View all Client Technical Support Associate Jobs

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Fiserv

Fiserv Client Technical Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good position for open overtime

Flexible part time

Low Pay, Negative Work Environment

Jobs at Fiserv

Fiserv reviews FAQs

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