Is Fiserv a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at Fiserv have rated their employer with 3.0 out of 5 stars in 251 Glassdoor reviews. This is an average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Client Technical Support Associate Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at Fiserv .

Does Fiserv pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at Fiserv with 3.1 out of 5 stars based on 251 anonymously submitted employee reviews. This is 3.2% worse than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at Fiserv.

What are the top reviewed jobs at Fiserv?

Software Engineer (299) , Senior Software Engineer (255) , Project Manager (240) , Customer Service Representative (195) , Manager (180) , Business Analyst (176) , Director (171) , Software Developer (155) , Tech Lead (153) , Analyst (139) , Specialist (120) , Product Manager (97) , Technical Lead (83) , Business Consultant (66) , Senior Associate (65)

What are the pros of working at Fiserv according to real employee reviews?

"Good work life balance and can manage healthy personal life" ((in 863 reviews)); "For the most part the people that you work with and for are really great people." ((in 556 reviews)); "benefits are good but medical is a bit expensive" ((in 505 reviews)); "Good pay They are very flexible and will work with you" ((in 376 reviews)); "work and culture is good" ((in 314 reviews))

What are the cons of working at Fiserv according to real employee reviews?

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 598 reviews)); "Middle and higher managers don't have the power to make decisions for the benefits of their associates." ((in 246 reviews)); "Does not support remote emps Mandatory 5days in office Massive layoffs Project backlogs 2+yrs due to loss of staff" ((in 243 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 225 reviews)); "Blames managers for poor upper management" ((in 164 reviews))

Fiserv Client Technical Support Associate reviews

3.0

35% would recommend to a friend

(251 total reviews)

Takis Georgakopoulos

Not enough data to show CEO approval

40% positive business outlook

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Client Technical Support Associate employees have rated Fiserv with 3.0 out of 5 stars, based on 251 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have an average working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

251 reviews

5.0

Mar 29, 2015

Learning opportunity

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Encourage employee to growth within the company

Cons

No real cons to mentions

3.0

Dec 8, 2014

Just A Job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Company subsidized cafeteria, free soft drinks , casual dress code & frequent visits from great food trucks in the area.

Cons

Adequate training period but terrible follow up with newer employees. Hard to get answers to even simple questions. Little to no communication between supervisors and employees except occasional one-on-one time.

2.0

Oct 20, 2014

CashEdge: Minor League Company in Major League Valley

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home privileges when approved by manager, friendly co-workers, work-life balance is OK, 401K is provided and sick and vacation days are combined

Cons

Constant turn over, so client issues are hard to solve, constant re-organizations and management changes, management treats workers like children and training for employees is considered a privilege, not a necessity. Company matched portion of 401IK does not vest until after 2 years of employment, health insurance is minimal (bare minimum to disqualify someone for Affordable Care Act but majority of deducible from High Deductible Health Plans are responsibility of the employee)

Viewing 238 - 240 of 251 Reviews

Jobs at Fiserv

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Learning opportunity

Just A Job

CashEdge: Minor League Company in Major League Valley

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