Is Fiserv a good company to work for as a Client Technical Support Engineer?

Client Technical Support Engineer professionals working at Fiserv have rated their employer with 3.0 out of 5 stars in 235 Glassdoor reviews. This is an average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Client Technical Support Engineer Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Client Technical Support Engineer interview questions at Fiserv .

Does Fiserv pay Client Technical Support Engineer employees well?

Client Technical Support Engineer professionals rate their compensation and benefits at Fiserv with 3.2 out of 5 stars based on 235 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Technical Support Engineer salaries at Fiserv.

What are the top reviewed jobs at Fiserv?

Software Engineer (300) , Senior Software Engineer (255) , Project Manager (241) , Customer Service Representative (195) , Manager (180) , Business Analyst (176) , Director (171) , Software Developer (155) , Tech Lead (153) , Analyst (139) , Specialist (120) , Product Manager (99) , Technical Lead (83) , Business Consultant (66) , Senior Associate (65)

What are the pros of working at Fiserv according to real employee reviews?

"Good work life balance and can manage healthy personal life" ((in 860 reviews)); "For the most part the people that you work with and for are really great people." ((in 557 reviews)); "benefits are good but medical is a bit expensive" ((in 507 reviews)); "Good pay They are very flexible and will work with you" ((in 370 reviews)); "work and culture is good" ((in 309 reviews))

What are the cons of working at Fiserv according to real employee reviews?

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 604 reviews)); "Bad managers at the time when I left the organization" ((in 246 reviews)); "Does not support remote emps Mandatory 5days in office Massive layoffs Project backlogs 2+yrs due to loss of staff" ((in 236 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 230 reviews)); "Blames managers for poor upper management" ((in 166 reviews))

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Fiserv Client Technical Support Engineer reviews

3.0

41% would recommend to a friend

(235 total reviews)

Takis Georgakopoulos

Not enough data to show CEO approval

34% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Compensation and benefits

2.8

Culture & values

2.8

Career opportunities

2.7

Senior management

2.5

Work/Life balance

Client Technical Support Engineer employees have rated Fiserv with 3.0 out of 5 stars, based on 235 company reviews on Glassdoor. This indicates that most Client Technical Support Engineer professionals have an average working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Client Technical Support Engineer professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

235 reviews

1.0

Aug 19, 2016

Teenybopper call center

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

On site cafeteria and choice of benefits.

Cons

Pushy managers, horrible training, worst schedule and crap work morale. Since I have worked at Fiserv for about almost a year from day one I felt like I was under surveillance every minute and constantly lived in fear that they would end my employment at any chance they would get. The people who work at this call center know someone who knows someone from other places. If you like a prison like call center, then work here.

3.0

Jul 24, 2016

Decent Job.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Fiserv is flexible with scheduling. The pay is decent. The other employees are welcoming. Management seems genuine at times.

Cons

I was a temp employee at Fiserv. They say they will hire you but they never do. I was an excellent worker and management told me so multiple times. I was hired as a temp making $14/hr but workers hired directly by Fiserv only gets paid $12/hr. I believe that t=is the reason they never hired the temp workers because we wouldn't accept a pay cut.

3.0

Jun 28, 2016

A great temporary job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent benefits and okay pay for someone who isnt looking for long term. They did cross train and give SMALL raises.

Cons

Pay needed to be better, especially when cross-trained,

Viewing 214 - 216 of 235 Reviews

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Fiserv

Fiserv Client Technical Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Teenybopper call center

Decent Job.

A great temporary job

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