Fiserv reviews

Be prepared to be underwater!! Fiserv partner apps have been cut by about 50%. There has been no strategy for the cuts and Sr Management is scrambling to keep the ship afloat. External partners are being brought in to take over all major billable services. Fiserv's clients are in for a long drought of support.

It is not fair to expect people to do more with less resources if the top tier of management is unwilling to do so as well for the greater good of our clients & employees. With out these clients and employees there are no shareholders. It is extremely frustrating and demoralizing to get email announcements week after week about newly created senior management positions and /or promotions when the infrastructure for resources and lack of training don't exist for people to do their jobs. Even more frustrating is the constant badgering to push Clover and Nascar. It is of my opinion there is more regard for a POS system aka Clover and a race car sponsorship than there is for employees. We have not one time ever heard about the unsung hero's who have kept our AP processing systems, online banking, ACH/Wires and everything in between up and performing during Covid. Where was Frank to personally thank our development teams working around the clock without sleep many times to keep things working with outdated hardware during the pandemic? More time is spent in tracking keyboard strokes and monitoring employees than looking at the numbers that were produced during a world wide pandemic.