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      Fiserv

      Engaged Employer

      Fiserv reviews

      3.0

      44% would recommend to a friend

      (10,711 total reviews)
      avatar

      Mike Lyons

      66% approve of CEO

      44% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Culture & values

      2.8

      Work/Life balance

      2.7

      Senior management

      Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,711 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      2.0
      Nov 6, 2021

      Think twice before working here

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast paced. Talented people. Quick decision making.

      Cons

      Controlling leadership. Zero trust in their people. Mandated 4 days in the office. Threats to reduce bonus for ppl who don't work from the office. CEO tracks badge-ins. Rumors he also tracks key strokes on computers. Minimal diversity at the top. Almost all older, white men with no stated goals to increase diversity. Only invest in Sales. Product take, finance , commercial, Marketing, etc all under resourced. . Career advancement more of a factor of whether someone powerful like you vs actual skills assessment. Please note that I am well positioned and well regarded, so this isn't a review from someone who has been passed over. It's a review from someone disheartened and no longer proud to work here. If I knew then what I know now, I would have chosen a different path.

      2.0
      Oct 26, 2021

      Why even call it Fiserv anymore? It's been taken over by First Data!

      Quality assurance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people in mid-level management positions.

      Cons

      Fiserv has made a one-size-fits-all with a return to work. Employees have been told to either return to the office or be prepared to be let go. A huge number of employees have been told to either move across the country or they will be let go. Many others have just been let go effective 12/20 while the Omaha sites are hiring at a rapid rate. There have been so many layoffs that no one feels secure in their current role. First data has taken over the company and has left no room for original Fiserv employees. It's sad really.

      1.0
      Apr 10, 2020

      Cultural shift

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a job that pays more than unemployment benefits with some health insurance

      Cons

      There has been a precipitous decline in employee satisfaction lately. Fiserv used to be a very good place to be prior to the First Data merger. The cultural clash seems to have worked its way among the rank and file, and changes to policy has negatively impacted morale. JY effectively cashed out and left his people to the slaughter.

      Viewing 46 - 48 of 10,711 Reviews
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      ReviewsFiserv reviews

      Glassdoor has 11,783 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.