Fiserv Customer Service (CSR) reviews

3.0

48% would recommend to a friend

(258 total reviews)
avatar

Takis Georgakopoulos

Not enough data to show CEO approval

41% positive business outlook

Customer Service (CSR) employees have rated Fiserv with 3.0 out of 5 stars, based on 258 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

258 reviews
4.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

My co workers were like my family. Theyhave clubs that celebrate diversity and different cultures.

Cons

Leaders insist on working onsite in office instead of offering a hybrid work life balance. Annual bonuses nor company stocks are awarded.

Viewing 7 - 9 of 258 Reviews

Glassdoor has 11,847 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.