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      Fiserv

      Engaged Employer

      Fiserv reviews

      3.0

      45% would recommend to a friend

      (10,754 total reviews)
      avatar

      Takis Georgakopoulos

      41% approve of CEO

      43% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Culture & values

      2.8

      Work/Life balance

      2.7

      Senior management

      Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      1.0
      Apr 2, 2014

      Needs improvements

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The majority of the employees are knowledgeable and cooperative; teams want to work together to the benefit of the clients. The salaries are competitive, and they offer a structured matching 401k program.

      Cons

      Medical benefits are terrible, and raises are miserly. Middle-management does not treat employees with respect, and unqualified people are promoted because they are more easily manipulated. Process overrides logic to the detriment of projects. Overtime is expected regularly. Managers can be vindictive on reviews if challenged.

      1.0
      Apr 1, 2014

      If management wants you to have an idea they'll give you one.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a job. So many still out of work. There are some really hard working people here.

      Cons

      This is not the place to build a technical career. Only management are allowed to have ideas that are acted on. This is because they are intimidated and fear being out-shined by their employees. What an unhealthy culture. While Google and Apple are about growth and innovation, Fiserv is about keeping the status quo. All change is bad all the time. Dont expect any training that will keep your skills relevant. No matter how many hours you routinely work or how profoundly you improve a process or practice you will NEVER be seen as anything but "average". You are not allowed to excel here because then they would have to reciprocate you for that. That is something that they dont do. Its pretty clear that the "good" reviews on this site are seeded by management or one of the PR efforts to counter the truth. A better investment would be to reboot the culture. Emulate one that works on all cylinders.

      1.0
      Mar 31, 2014

      Get out while you still have time

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unfortunately, there are very "few good men and women" at Fiserv overall. My manager and my team at IS were wonderful. It's a shame they had to leave as well. Good luck IS - now part of Fiserv.

      Cons

      Leadership is always questionable. It's all about who you know and not what you know. Regular layoffs have become the norm in this organization. It's all about trying to meet NOP just so that senior management can get their bonuses. Health benefits are pitiful. I love how Corporate HR tries to make it sound like Fiserv offers excellent benefits compared to the market. I had to try my best NOT to go to the doctor in fear of having to pay out my ridiculous deductible. I couldn't afford it.

      Viewing 10063 - 10065 of 10,754 Reviews
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      Glassdoor has 11,840 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.