Fiserv reviews

3.0

45% would recommend to a friend

(10,753 total reviews)
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Takis Georgakopoulos

41% approve of CEO

43% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,753 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Nov 14, 2013
Recommend
CEO approval
Business Outlook

Pros

I work at one of the locations in Norcross, Georgia, and have been here about a year. The people I work are great, and I guess that's because they are in the same situation as yourself, I guess there is a understanding of what everyone has to work with here on daily basis.

Cons

I read the reviews before I was hired, and could not believe the negative feedback, if you are considering coming to work here please, please consider these before making any decision. I left a 8 to 5 job, with a office to come to work for what I thought was a good company, I was fooled. This has to be one one of the worst places I have worked. Everything is by the numbers, the benefits absolutely are worthless, you are given 18 pto days first year, but that is sick days too, and holidays, if you don't work certain holidays, they are deducted from that 18 days, so those days go fast. The medical insurance is just as bad, they are high deductible hsa, or ppo policy's, were in a year you may not meet your deductible. To be such a big company they really dont offer employees very much. If you check usually there are 100 more openings here just in the Norcross area locations, what does that tell you about turn over rate ?After the first of the year we are going to push for representation much like AT&T workers have in their offices, if your interested in pushing for a better workplace here contact me.

1.0
Nov 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Wage compensation is competitive Strong stock performance

Cons

Benefits are subpar in comparison to other Fortune companies. The are not making an effort to improve employee satisfaction with the organization. A lot of disorganization among the business units within the organization. There isn't a singular delivery mechanism for technologies and there isn't a focus on quality, just releases and release dates. If you are in Information Technology or Project Management,, expect to work long hours, nights, and weekends. The "occasional nights and weekends" verbiage is a gross deception of what actually happens here. This is not a family culture. It's very segregated. Its "clicky / boys club" and there isn't a commonality of respect among the employees or business units. This transcends from the top down. Moving up in the organization takes many years of service being at Fiserv, despite your qualifications. The position you are hired in typically will be one you will be stuck with.

2.0
Nov 12, 2013

Hard workers, disconnected management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Chance to learn, people that care about the customers

Cons

OK salaries, mediocre benefits, employees are disposable, lack of integration, lack of direction

Viewing 10162 - 10164 of 10,753 Reviews

Glassdoor has 11,837 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.