Fiserv reviews

3.0

45% would recommend to a friend

(10,752 total reviews)
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Takis Georgakopoulos

56% approve of CEO

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,752 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
3.0
Sep 21, 2013
Recommend
CEO approval
Business Outlook

Pros

General environment is good, there is no pressure related to dress code or in/out timings (which I believe people at times misuse). Management does listen to employee feedback though at times it takes time to implement certain changes and at times they listen but they don't - probably because of cost pressures or because employees ask them to be "too" fair (too here is rhetoric because there cannot be a degree of fairness - you are fair or you are not)

Cons

Over all the company is not bad but it is no more that good as it used to be about 5-6 years ago. Probably the cost cutting pressure has caused the management to behave a little irrationally but I think that's the trend in Indian IT industry!!! IT policies have imposed way too many restrictions causing lots of trouble to employees so many times. And the IT support staff doesn't look really professionally competent. Again probably the result of cost cutting measures.

2.0
Sep 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Undeniably strong financial position and solid business model.

Cons

It is hard to see what has become of the companies Fiserv has acquired. Innovation slows down while product investment is directed to integration with other Fiserv assets, but slowly and adding tremendous cost to the clients. They can't figure out how to do anything without taking months, not weeks, and quadrupling cost along the way. Customers (not all, but many) are unhappy, leadership leads based on fear and when these two are combined, it barely makes the workday tolerable.

3.0
Sep 21, 2013

Rewarding

Recommend
CEO approval
Business Outlook

Pros

Great group of people to work with and for.

Cons

Sometimes I felt that Corporate was only interested in the bottom line of their financials and never gave much thought to the hundreds of people they laid off.

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Glassdoor has 11,836 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.