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      Fiserv

      Engaged Employer

      Fiserv reviews

      3.0

      45% would recommend to a friend

      (10,750 total reviews)
      avatar

      Takis Georgakopoulos

      56% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,750 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      11K reviews
      5.0
      Jul 30, 2013

      A Great Career

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity for Advancement, salary, PTO, benefits, profitable company. I've worked for Fiserv for over 20 years. There aren't a lot of companies that provide the opportunity to move up and take advantages of new challenges internally. I am one of many people who have taken advantage of opportunities, furthered my career, and achieve tenure. I know of many who have to leave a company to realize this success.

      Cons

      Need to continue to move towards "one Fiserv", still some "dis-jointed" business units, but there has been considerable improvement in recent years.

      3.0
      Jul 29, 2013

      Micro-Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people that work here are very nice and helpful.

      Cons

      No work home live balance. Senior Mgmt. micro manages everything as if your not trusted to do your job. Their management style is "Crisis Management".

      1.0
      Jul 29, 2013

      DO NOT WORK HERE! Wish I would have listened to all these reviews before wasting my time...

      Operations supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Some of the friendships I made while working there. * Generous PTO offering * Nice facility in Hickory

      Cons

      * Pay is ridiculous for a Supervisor level position and not competitive. Extremely low. * Benefits are the worst I have ever experienced. An outrageous $3000 deductible and then only pays 70% after that plus you are paying $400-$500 a month in premiums. Unacceptable for such a large company with such high profits. * Upper Management has no idea what is going on EVER! They play favorites and enjoy putting you down. * The unethical behavior by several Supervisor peers was unimaginable. Calling off work every other month for a whole month at a time. How do these people have jobs? Why were they never disciplined? Question remains to be unanswered. * No recognition for high performing teams or Supervisors. * Pay increases are on a sliding ranking scale and they only allot one or two people to be rated at the highest level each year while they have a percentage of associates who have to be below average so they can make their budget for raises. Unfairly having to rank top associates at a lower level in order to meet corporate greed is unacceptable. I think they should take away Upper Management raises so they can actually pay the employees and Supervisors who do the work on a daily basis. * The call center atmosphere is completely a joke. Employees are disgruntled but remain in the job because it is after all a job however they are not motivated to do anything more than the minimum because many Managers and Supervisors do not show appreciation or concern for their employees.

      Viewing 10255 - 10257 of 10,750 Reviews
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      ReviewsFiserv reviews

      Glassdoor has 11,834 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.