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      Fiserv

      Engaged Employer

      Fiserv reviews

      3.0

      45% would recommend to a friend

      (10,734 total reviews)
      avatar

      Takis Georgakopoulos

      100% approve of CEO

      44% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Culture & values

      2.8

      Work/Life balance

      2.7

      Senior management

      Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,734 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      2.0
      Apr 11, 2012

      Fiserv is fairly unorganized in it's project management methodology

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable company to work for if you can get past the frustration of no rewards and micro-management. Review process is a serious pain in the neck.

      Cons

      The rollout of some products is difficult at best. Managers could care less how the process works - they just want to make sure the installation is on time - no matter who suffers - no matter the cost - no matter to scope change. Staff is spread so thin that only one person being out will cause the processs to come to a screaching halt.

      4.0
      Mar 28, 2012

      Good place to work, good benefits.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO-paid time off is great...you start with about 200 hours of paid time off!! Fiserv has a subsidized cafeteria plan. Employee's pay $3.00 a day for breakfast AND lunch. Can't eat one meal at McDonalds for that price! Payroll deductions every two weeks for $30.00 so you never need to carry money. Pay is very competitive with other call centers, room to move up if you want.

      Cons

      Call center work is hard work, for okay pay. If you don't mind being on the phone with customers, then this is for you, AHT levels are mostly impossible to meet, some are ridiculously low and totally unattainable, seems they want quantity over quality so there is always the pressure to work faster. They are fairly lenient and you wont be fired for not making AHT but you might not get a raise either.

      Viewing 10453 - 10455 of 10,734 Reviews
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      Glassdoor has 11,815 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.