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      Fiserv

      Engaged Employer

      Fiserv reviews

      3.0

      44% would recommend to a friend

      (10,718 total reviews)
      avatar

      Mike Lyons

      67% approve of CEO

      44% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Culture & values

      2.8

      Work/Life balance

      2.7

      Senior management

      Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,718 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      1.0
      Apr 20, 2010

      Nice Place to Visit, but........

      Programmer/analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Steady growth in company's bottom line, er.....until 2010 Fellow staff members are good people. Misery loves compnay and there are great happy hour conversations!

      Cons

      The CIO and VP's under him are some of the worst of the worst. Programmers have been 'notified' that their jobs are going away, due to a gee whiz new tool. Information, including budgets, is scarce. The level of arrogance of the Senior IT leadership is at a classic level.

      1.0
      Apr 14, 2010

      Senior management doesn't care about you

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was hired on with the understanding that my department was a great place to learn about the company and move up.

      Cons

      There has been a pay freeze since April 2009 and it will continue until at least October 2010. Unless you're the CEO, then you get a 7% raise this year. The pay freeze for the rest of us includes promotions, so no one is motivated to work hard because you just get more work with no pay increase. Because of this, the best and brightest are leaving and we are losing a vast amount of knowledge along with them. I really feel like this company is rotting from the core.

      4.0
      Apr 10, 2010

      Technology Changes In Progress - Stay Tuned

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary and benefits are decent. Focus on acquiring top talent ensures you will be working with some of the brighter minds in the business, assuming you are interviewing for a site that has that background. With the SOA transition in full effect, you will likely learn some good new skills that will carry you well into the future.

      Cons

      Extremely $$$ focused. To the point of employee morale degradation in a couple of key areas: 1) lack of pay raises for the past 18 months and 2) large focus on off-shore development "capability". "Capability" is quoted because they are basically getting less than what they are paying for, and on-shore associates are paying the cost of arduously trying to grow the skills of the off-shore crew, with limited to no visible effect.

      Viewing 10633 - 10635 of 10,718 Reviews
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      ReviewsFiserv reviews

      Glassdoor has 11,793 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.