Fiserv reviews

3.0

44% would recommend to a friend

(10,712 total reviews)
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Mike Lyons

67% approve of CEO

44% positive business outlook

Fiserv has an employee rating of 3.0 out of 5 stars, based on 10,712 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fiserv employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
4.0
Apr 3, 2009
Recommend
CEO approval
Business Outlook

Pros

It can be challenging and full of opportunities. The ability to work with various type fo indidviduals throughout the financial services industry in various capacities can be extremely exciting an motiviating. It reminds you thatif you leave Fiserv, you do just about any job/finction within the financial services arena.

Cons

waaayyy too much "red tape" with "the change"...hampers the enormous opportunities that are embedded within current empolyees!! In addition to transforming to the all corporate model a lot of organized chaos. Many kinks to be worked out.....flying ona wing and pryaer that amicable solutions will be available to all business units involved while keeping the client at the forefront and satisfied.

2.0
Mar 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Technology solutions are cutting edge and more and more consumers are using online banking and bill pay. Solutions help banks with offering solutions that give them speed, security and reliability. Banking customers need convenience. Some of the divisions do have an effective strategy for keeping up with new technology, complying with new regulations, streamlining systems, improving services, controlling costs and preventing fraud.

Cons

Culture, Mgt, lack of communication, lack of strategy. They seem to be very cheap related to benefits and the total work life balance options. Not to mention with so many different acquisitions over the years, a cohesive strategy and business model comprehensive to their clients (i.e. banks) is weak. Clients are frustrated with the lack of focus, attention, and pricing options.

1.0
Mar 10, 2009
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule for work/life balance

Cons

No communication between management and subordinates. Benefits are terrible. Employees pay most of the premium for health insurance which doesn't cover much in benefits. HR department doesn't have any clue to policies of the company. Management is incapable of making decisions and once decisions are made, they change like the weather. Policies in place are only for the benefit of management. A lot of dead weight in management. No decision makers or leaders exist at CheckFree.

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Glassdoor has 11,784 Fiserv reviews submitted anonymously by Fiserv employees. Read employee reviews and ratings on Glassdoor to decide if Fiserv is right for you.