Pros
- Large organization
- Can move elsewhere in the company
- Good work/life balance depending on team you're on
- Willing to spend money where it's needed, but leadership misses the mark at times, especially compensation
- Willing to work on processes that need improving to a point
- IT infrastructure is consolidated under one roof. First Data IT will probably get moved under it over the next 2-3 years with lots of layoffs.
- Depending on manager, position can be part-time or full-time remote. Not unusual for teams to be spread out.
- Nice contemporary facility that's not out dated. Custodial team does an excellent job cleaning up after the filthy animals.
- 20 EV chargers (ChargePoint), but it's $0.75/hr and sometimes the spots will get ICE'd or an EV just parks there without actually charging
- 3.5 weeks time off for vacation, sick, and personal time for new hires
- Free coffee (serviced by Royal Cup), tea, filtered water, and Dasani flavored sparkling water
- Onsite cafeteria (pricey), gym (if you signup, must be 2x/wk or they charge), primary medical care (free vaccinations, but it costs to see the Nurse Practitioner if you're sick or need prescriptions), and hand carwash ($12+ depending on service)
- Company will contribute to your HSA when doing a HDHP thorugh the company $400 for just individuals or $800 with child and/or spouse on the plan.
- Discounted stock purchase program if you can afford it.
- Annual free t-shirt
Cons
- Compensation is not competitive.
- No bonuses or profit sharing unlike other large companies.
- Raises are typically nothing to maybe 2% and won't keep up with inflation or cost of living
- 401k matching isn't competitive
- Crap work/life balance depending on team you're on
- Fire folk when they find out a person is working a 2nd part-time job at Walmart because they aren't paid enough
- High turnover on some teams because of the lack of competitive compensation.
- Some teams are severely understaffed and it shows
- Confidential ethics line does nothing. The annual ethics training tells you to submit a report or call the phone line if you see something like someone taking a bribe or an employee being fired because they're black. Checking the status of the report shows it hasn't been touched. Obvious violations never get addressed.
- Anti-retaliation policy means nothing when they rig the Performance Improvement Plan (PIP) against you.
- Business Units operate as independent companies with no effort to bring them together or have any integration. Customers are sold products from one or more BUs and how disjointed things are ends up driving away business.
- BUs drag their feet or don't want to update their stuff leaving infrastructure 10+ years outdated.
- Silo design of teams so some people want to point fingers and not do their job
- Some VPs will throw their weight around in inappropriate ways and the company suffers
- Company sometimes spends millions of dollars on stuff that doesn't get used.
- Fire you without question if they think you caused an outage. Sometimes they'll use an outage to fire someone they don't like.
- Some people's careers just die here.
