Is Fiserv a good company to work for as a Tech Support Representative?

Tech Support Representative professionals working at Fiserv have rated their employer with 3.0 out of 5 stars in 158 Glassdoor reviews. This is an average score with the overall rating of Fiserv employees being 3.0 out of 5 stars. Search open Tech Support Representative Jobs at Fiserv now and start preparing for your job interview by browsing frequently asked Tech Support Representative interview questions at Fiserv .

Does Fiserv pay Tech Support Representative employees well?

Tech Support Representative professionals rate their compensation and benefits at Fiserv with 3.1 out of 5 stars based on 158 anonymously submitted employee reviews. This is 3.2% worse than the company average rating for salary and benefits. Find out more about Tech Support Representative salaries at Fiserv.

How happy are Tech Support Representative professionals working at Fiserv?

54% of Tech Support Representative employees at Fiserv would recommend their employer to a friend. This rating has increased by 65% in the past 12 months. Tech Support Representative professionals have also rated Fiserv with a 3.0 rating for work-life-balance, 3.1 rating for diversity and inclusion, 3.0 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at Fiserv?

Software Engineer (300) , Senior Software Engineer (255) , Project Manager (241) , Customer Service Representative (195) , Manager (180) , Business Analyst (176) , Director (171) , Software Developer (155) , Tech Lead (153) , Analyst (139) , Specialist (120) , Product Manager (99) , Technical Lead (83) , Business Consultant (66) , Senior Associate (65)

What are the pros of working at Fiserv according to real employee reviews?

"Good work life balance and can manage healthy personal life" ((in 857 reviews)); "For the most part the people that you work with and for are really great people." ((in 561 reviews)); "benefits are good but medical is a bit expensive" ((in 517 reviews)); "Good pay They are very flexible and will work with you" ((in 365 reviews)); "work and culture is good" ((in 305 reviews))

What are the cons of working at Fiserv according to real employee reviews?

"Poor management that are not supportive but will look to use you as a scape goat if you are not within their personal friends circle." ((in 598 reviews)); "Middle and higher managers don't have the power to make decisions for the benefits of their associates." ((in 242 reviews)); "Does not support remote emps Mandatory 5days in office Massive layoffs Project backlogs 2+yrs due to loss of staff" ((in 240 reviews)); "Senior leadership is of no use and just not brings any value or solution to the table." ((in 228 reviews)); "Blames managers for poor upper management" ((in 162 reviews))

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Fiserv Tech Support Representative reviews

3.0

54% would recommend to a friend

(158 total reviews)

Takis Georgakopoulos

Not enough data to show CEO approval

74% positive business outlook

Ratings by category

3.3

Career opportunities

3.1

Diversity & inclusion

3.1

Compensation and benefits

3.0

Culture & values

3.0

Work/Life balance

2.8

Senior management

Tech Support Representative employees have rated Fiserv with 3.0 out of 5 stars, based on 158 company reviews on Glassdoor. This indicates that most Tech Support Representative professionals have an average working experience there. Fiserv is rated in line with the average (within 1 standard deviation) by Tech Support Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

158 reviews

2.0

Feb 16, 2026

Rigid culture, limited flexibility, and inconsistent growth

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Strong fintech domain exposure • Good technical learning opportunities • Large enterprise-level projects

Cons

Heavy micromanagement • No / very limited work-from-home flexibility • Favoritism in promotions and project allocation • Strict time tracking of office hours • Benefits not competitive compared to peers End-of-year silent layoffs happen frequently

4.0

Feb 8, 2026

Overall Positive Experience with Strong Tech Team and Multiple vertical to grow

Tech lead

Recommend

CEO approval

Business Outlook

Pros

1.Good Learning & Domain Exposure 2.Solid Compensation (Without Variable Pay 3.Supportive Team Culture 4. Flexible Hours

Cons

Slow Decision-Making & Bureaucracy Org Changes create short term Uncertainty sometime.

3.0

Jan 30, 2026

Fintech Giant

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Good Projects Good people Fixed pay Lots of holidays

Cons

Some manager are doing micro management Previously strict rules of in office hours People managers are favorites of some people

Viewing 7 - 9 of 158 Reviews

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Fiserv

Fiserv Tech Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Rigid culture, limited flexibility, and inconsistent growth

Overall Positive Experience with Strong Tech Team and Multiple vertical to grow

Fintech Giant

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