Fisher Investments reviews

3.7

64% would recommend to a friend

(1,893 total reviews)

Damian Ornani

82% approve of CEO

65% positive business outlook

Fisher Investments has an employee rating of 3.7 out of 5 stars, based on 1,893 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fisher Investments employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jun 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Due to the idealistic marketing Fisher attracted some extremely intelligent, kind and hardworking people. I met individuals that were genuinely invested in the client experience and who really want to make the world of finance a better place. However, the connections that I made with these individuals were mostly centered around our general dissatisfaction with the firm and its direction and we stuck together to help cope with both the mental and moral toll of working here. Benefits are extremely comprehensive, however what they don’t tell you are the terms in which you will receive your 401k match. You are not fully vested until you have been with the firm for ~3 years. This is understandable since it is so generous, but the lack of transparency is just a micro example of the general lack of communication as a whole. The campus is also beautiful which makes the walks you take at lunch to maintain your sanity more enjoyable.

Cons

First and foremost associates are treated horribly. While I can understand from a professional standpoint that we may hold less initial value due to a lack of experience, given Fisher’s staunch believe in farming talent you would think that there would be more opportunity for associates to grow. There is also a general acceptance of more tenured individuals treating you with blatant disrespect. It isn’t uncommon for CSAs to be abused by salespeople. In terms of professional development the skills that you acquire as an associate are not transferable at all, if you are making the decision to start a career with Fisher you need to mentally prepare to tough it out as an associate to be able to be then be transitioned to a position that will further your career. Aside from the role itself the working environment can be harmful. As a POC and a woman it wasn’t uncommon to have two co-workers make problematic comments or engage in inappropriate work conversation although Fisher preaches that it is politically agnostic, there is no question where the general population of the firm stands on things. When I first started I also was relentlessly harassed by more tenured Investment Counsellors. There is an unmistakable fraternity energy that envelops the majority of the more tenured roles and as a young woman there isn’t much of a choice except to grin and bear it because you know that any recourse will only harm yourself. My own experience made Ken’s comments only more poignant especially when it fell to the women of the firm to essentially absolve the company of any wrong doing. Currently with the recent social unrest and the COVID pandemic Fisher’s reaction has continued to be reactive versus proactive. The Diversity and Inclusion committee (which seemed to be directly formed as a result of the comments earlier this year) has done little to address the concerns of BIPOC and women as well as create an environment where individuals actually feel welcome (managers often also participate in non work appropriate conversation). The confidence that I had in Fisher to do the right thing has completely dwindled and I wish they would understand that the issues that do exist are not going to be solved with a few passive emails. Accessibility is also an issue, because of the 10 hour work day, abundant workload and lack of flexibility the firm seems to lose amazing female talent when someone makes the decision to start a family. It is a pretty jarring and uncomfortable power dynamic. A pretty even split of men and women (depending on what you do) fill the associate roles but as soon as you move on to something more lucrative or more important like being an Investment Counsellor or being an analyst there suddenly seems to be a steep drop in female representation. If work from home could be accessible all times not just as an exception during COVID then maybe that would change. Technology is also a huge pain point, you often work with databases and portals that seem to lag by decades. It is hard to efficiently and effectively help clients when you are working with something obsolete. I think investing in more relevant technology would have a huge ROI. I just also want to reiterate how late to the game the response to COVID was, it wasn’t until recently where the attitude wasn’t ambivalence. They general messaging was I know there’s a pandemic but you need to be in office (even though we have WFH technology). It is by grace that Fisher offices did not become epicenters of the disease not by careful planning or safety. Overall my heart is heavy, I really bought into the narrative that Fisher was selling and I am disappointed in the reality.

1.0
Feb 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits, 401K 50% Match, Learning how to cold call.

Cons

Where to start? Have you ever seen Boiler Room? Imagine that movie, picture it in your head. That beautiful line "let me tell you what's required." The suits, the parties after work, the comradery . It could all be so sweet, until, you remember how the movie ends. Orientation: "Beautiful Rose Colored Glasses" You show up in a suit, hair slicked back (or curled, if you're of the women employed as sales executive) ready to make it to the big leagues. They'll put you up in a hotel, feed you, tell you that this is where you want to be. You'll hear from "regional outside sales" people with custom suits, rolexes, and keys to that blue Porsche you saw outside. "That could be me right?" Sure, it can, and they'll show you how. Not to mention, free benefits, 50% match on your 401k. You're working for a company that outperforms the S&P 500 year after year (wink). A company that works with their customers to create custom portfolios (wink) Sounds pretty awesome right? Now, here is the important part, go ahead and pledge your allegiance, along with the other 30 sales people in your month class, to the machine. The Fisher Machine. You are now hereby a cog in that machine and you best not waver from the belief in the system. Now go forward and get that life you always dreamed of. The role: Glasses ripped off. Remember those promises of wealth. Well, I'm sorry I mislead you. I was mislead too. Let's get to the first concern, 30K is the base. Unless you're living with your parents, get ready for ramen and PB sandwiches every night. "But commissions anon?" Yes let's talk about that. I realized the allusion I was sold when I asked my "boss" (just another account executive with a "senior" in front of his name) what he's making on a yearly basis. Not the best question to ask, but hey I was right out of college. He proceeded to tell me "oh 6 figures easy." I didn't expect him to lie, I mean I was bought in. I drank the Kool-Aid willingly. I started doing the numbers in my head. An average deal will net you about 1K in commissions. That means in order to hit 100K, that's 70 deals in a year. Mr. Senior's deal count? 34. You do the math. Six figures is not an easy number to hit here, you won't be driving a new car anytime soon, and no that promise of wealth is not real. That was my first red flag. Then came the phones. You'll hit them everyday and you won't stop for even your bladders sake. I once was asked by a boss "who goes to the bathroom that long?" Your lunches are timed, your every move is watched. You are a cog in the machine and you best sit your butt down and dial. Dial those promising leads. High-net worth investors, which are passed around by 600+ sales executives, that have been called on for years. Scroll down the call log and you'll see "NI.. Told me to never call again.. NI... Said he would never switch." Well, guess who gets to be the person to call them again? You. Let me just paint the picture. You're not selling a product, you're selling for someone's life savings. Practically begging them to invest all of their money in Fisher, blindly, for a 1.5% fee. You have no idea what the investment strategy is. How their life savings are going to be managed. You just know what you're supposed to say. Now hopefully you say the script better than the 100 others before you, otherwise click-"NI"-Log Call. The script will tell you, you're selling a "wonderful customized portfolio. Tailored to the individual to best fit their needs". It is not a customized portfolio. Let me repeat. It is not a customized portfolio. You're selling a mutual fund. The returns of that fund? Those are confidential, sorry kiddo. They can't have you knowing "the secret." I did some digging I mean I pitched my own father on this stuff. I had to know and what I found out was, to say the least, disturbing. They shut down an older fund to hide performance and in the year 2018, I found the fund underperformed the S&P 500. For the year, the S&P: -13%, Fisher Fund: -28%. That's a quarter of someone's life savings, gone, seeing as that's all they can invest. Now let's say you have the mental strength to ignore all of that. Call 250 people a day. Get berated by your boss about bathroom breaks and number of dials, sit in one chair, in a hot suit, and block out all of the frat culture. (There were two girls hired into the office in sales, two. Rumors of one, were that well, she was hired because she was a pretty face for the guys to look at). Let's say you can endure all of that. You would hope that through it all, dealing with the mundane groundhog day life, it eventually would lead to some reward. It eventually will! To be exact.....only just a measly 8-10 years. The fastest person ever to be promoted from account executive to outside sales position? That guy, the Michael Jordan of Fisher, took 6 years. That's the cream of the crop, and hey if that's you, congrats. For the rest of us, that means years of dialing away, arguing with people about how dumb they are for investing with other firms, while your manager yells at you for your talk minutes because you got hung up on 20 times that day. You will become a one trick pony and your one trick is picking up the phone and speaking the words someone else has written for you. Let's hope while doing this you can maintain your mental health everyday. For me, it lead to depression and exhaustion. I wasn't myself during my time at Fisher, and it's not like I had the support of management to figure it out. This review is harsh, I'll admit that. I say all of this as a warning. I hate seeing posts on LinkedIn of young grads excited about their new promising role. Being duped just as I was. I look back at this part of my career as bittersweet. Am I happy I went through it? Actually yes, I learned an important lesson: Never to be fooled by the allusion of money. I tell this story to say, don't make the same mistake I did. Your college degree is worth more than Fisher Investments.

1.0
Aug 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Health benefits, vacation and fixed working hours. In high tech you can be expected to work 60-80 hours a week, but at least at Fisher that is 40-50 hours and you get paid for lunch (how great is that!). 401k match is good if you actually get paid enough to afford to contribute. Now let's take a look at the cons.

Cons

Seriously, if you ever wanted to know what it would be like to work for Darth Vader with a delusional paranoid complex, well, that would be Ken Fisher and his Empire. To say that promotions outside of middle management only happen after Vader chokes someone for a minor mistake would be an understatement. Much of management has been here longer than Emperor Palpatine's rule. Let's face it, the only way you will get a raise or make any real money in this company is if you are Boba Fett or as we like to call them OSP's (i.e. bounty hunters)--and the Force will not be with you if they or their masters even think you are getting in between them and their commission. You know that moment when the Emperor is huddling with the Prophets of the Dark Side? That this company in every aspect. This workplace is about as diverse as an army of Stormtroopers---so many white frat bros in uncomfortable suits going through the motions after drinking the Kool Aid. Don't get me wrong there are female executives to run the trash compactors and oversee the new outposts on Lotide and Yavin Prime. Racial diversity in the Imperial Army is lacking. No surprise when every few years the Emperor goes on a rant telling Shadowtroopers they would be better off if their forbears had been locked up on Kejim long enough to avoid the war that led to the destruction of Yavin 4's economy. But diversity doesn't matter much when the clone army is used as cannon fodder. You're ground up for a year or two before you start telling yourself that you're a little short to be a Stormtrooper and you toss yourself down the garbage shoot looking for an escape. Luckily there are lots of recruiting Jawas out there who will scoop you up and find you a home somewhere else. And boy is life better on Coruscant. Luke is doing some cool stuff though. Things are looking up with him around. That boy is our only hope. But until Emperor Fisher trips and falls down that long elevator shaft you are better off working for Watto on Tatooine unless you want to end up like TK-421.

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