Five Below reviews

3.1

41% would recommend to a friend

(2,682 total reviews)
avatar

Winnie Park

54% approve of CEO

36% positive business outlook

Five Below has an employee rating of 3.1 out of 5 stars, based on 2,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Below employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Aug 1, 2019

Be aware and cautious

Recommend
CEO approval
Business Outlook

Pros

vacation, benefits, pay, discount and the Big Show

Cons

long hours company demands 2 nights plus 10 hour plus days with no lunch break. Upper management are very negative, belittling, and point blank rude to entire team members. If you like to work day to day on EGGSHELLS WORK HERE.

3.0
May 9, 2019
Recommend
CEO approval
Business Outlook

Pros

The vision for the company is great. Fun product. I enjoyed merchandising there. Room for advancement.

Cons

Five below's vision does not correlate with what we are able to realistically achieve in day to day store operations. They seem to be caught in between being a "discount store" atmosphere (merchandise motivated) and being a go to fun place for kids & tweens (customer experience motivated). Both can be achieved, but not with the current payroll structure - which causes most stores to have to sacrifice either one or the other. Many of their managers have either grown from with in the company or recruited in a lower position from other companies. Although this means there is alot of room for growth, the General Manager role at 5Below is not even comparable to an Assistant General Manager at already established retailers (Walmart, Target, Grocers, etc.) The several managers I've met/worked with all seemed to be lacking in team developmental skills, and seemed to feel a disconnect with corporate offices ever changing of priorities and daily routines. In order for stores to be successful and acquire and retain quality staff - they must train and pay their GMs to carry out 5Bs mission the way they envision it.

2.0
Feb 15, 2018

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Bright, fun atmosphere for kids to shop. Great first time job for high school kids that are stepping into the work force.

Cons

Pay for the amount of hours are ridiculous. Freight was always heavy and was expected to get done with very few hours. Salaried managers were expected to pick up the slack so not to go over payroll. Work, home, and health balance was not there. District Managers were difficult to get in touch with along with Home Office. Still waiting on vacation accrued time that I was told I would receive. I lost my passion for Five Below.

Viewing 37 - 39 of 2,682 Reviews

Glassdoor has 2,772 Five Below reviews submitted anonymously by Five Below employees. Read employee reviews and ratings on Glassdoor to decide if Five Below is right for you.