Five Below Keyholder/Manager reviews

1.7

15% would recommend to a friend

(23 total reviews)
avatar

Winnie Park

Not enough data to show CEO approval

10% positive business outlook

Manager/Keyholder employees have rated Five Below with 1.7 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Manager/Keyholder professionals have a poor working experience there. Five Below is rated 52% below average by Manager/Keyholder professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

23 reviews
5.0
May 16, 2014

I'm pretty sure it's just my store

Recommend
CEO approval
Business Outlook

Pros

There are no planograms so you get to put items out where ever, but it has its con because you don't know where it should go

Cons

I am a part time manager and I have to do so much more than I had to at other management places. ~cashiers have no responsibility. Managers have to void items off, they have to do returns, they have to do associate transactions

4.0
Dec 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Fun environment, good upper management, casual dress

Cons

Part-time managers get 25 hours a week or less during non-peak season. All other part-time associates get a shift or two a week. Great employees leave for other jobs because they can't afford to stay. Management talks about the idea of developing talent and promoting from within, but most promotions I have seen have been outside hires.

2.0
Aug 3, 2012

Overworked and Underappreciated

Recommend
CEO approval
Business Outlook

Pros

I really enjoyed working at Five Below at first- I learned a lot about customer relations and managing different types of people. I also loved the majority of the people I worked with. The employee discount on already cheap merchandise was great.

Cons

Management beyond the store level was severely out of touch with individual store needs. What works for one store in the district may not work for all stores. They need to allow room for some variation between how each store is run. I also did not appreciate how a particular manager treated her job and her employees. While she slacked off, myself and the rest of the store associates did our work and had to take on jobs that were hers. Several people complained to the DM, but nothing was done. If I have to do the work required of someone else's job, I should be compensated for it. The number of hours part-time employees get to work each week is pitiful. Rather than hiring a lot of people and then scheduling each person from 0-4 hours each week, hire a smaller number of people and give them more hours.

Viewing 19 - 21 of 23 Reviews

Glassdoor has 2,782 Five Below reviews submitted anonymously by Five Below employees. Read employee reviews and ratings on Glassdoor to decide if Five Below is right for you.