Is Five Guys a good company to work for?

Five Guys has an overall rating of 3.6 out of 5, based on over 5,229 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Five Guys to a friend and 46% have a positive outlook for the business. The best reviews about Five Guys have been left by employees working as Fry Cook , Associate and Crew .

Does Five Guys pay their employees well?

According to anonymously submitted Glassdoor reviews, Five Guys employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Five Guys. This rating has been stable over the past 12 months.

How satisfied are employees working at Five Guys?

61% of Five Guys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Five Guys 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Five Guys?

Crew Member (1427) , Cashier (236) , General Manager (236) , Shift Leader (157) , Assistant Manager (156) , Shift Manager (156) , Manager (127) , Line Cook (96) , Crew Member/Grill Cook (89) , Cook (70) , Team Member (60) , Crew (48) , Shift Lead (45) , Sales Associate/Cashier (38) , Shift Supervisor (33)

What are the pros of working at Five Guys according to real employee reviews?

"Free food Once the store is open time moves by pretty quick Some great and chill managers" ((in 483 reviews)); "Really enjoyed working there managers were cool pay was good enough" ((in 367 reviews)); "The meals were free plus my co workers were really nice" ((in 250 reviews)); "Great people and supportive of works" ((in 194 reviews)); "good bonuses and starting pay" ((in 100 reviews))

What are the cons of working at Five Guys according to real employee reviews?

"Long hours and Saturday and Friday rushes are quite annoying" ((in 218 reviews)); "Secret shopper program is always a struggle and they make you feel like your a bad manager when you don't get good averages." ((in 200 reviews)); "Horrible Upper Management" ((in 77 reviews)); "Had to train an Assistant Manager while also being a brand new General Manager(with no training)." ((in 42 reviews)); "The scheduling was not consistent or flexible and the 8 hour shifts were too long with only short breaks" ((in 38 reviews))

What are the top reviewed Five Guys locations?

New York , Lorton , Orlando , San Diego , Atlanta , Chicago , Tampa , Charlotte , Los Angeles , Richmond , San Jose , Miami , Columbus , Phoenix , Austin , Indianapolis , Pittsburgh , Las Vegas , Bloomington , Philadelphia , Baltimore , Jacksonville , Virginia Beach , Tucson , East Lansing , San Antonio , Sacramento , Salt Lake City , Saint Louis , Houston

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Five Guys

Five Guys reviews

3.6

61% would recommend to a friend

(4,786 total reviews)

Jerry Murrell

77% approve of CEO

46% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Work/Life balance

3.1

Senior management

Five Guys has an employee rating of 3.6 out of 5 stars, based on 4,786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Guys employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Sep 20, 2015

Five guys

Crew member

Recommend

CEO approval

Business Outlook

Pros

Very customer service oriented. For the most part friendly co workers. If you show you are a good worker, willing to give you a raise. Free food every shift you work.

Cons

Been understaffed and overworked for months at our store. Too much turnover. For amount of work you do, pay could be a little better.

4.0

Aug 26, 2015

Hard Work is Fum Sometimes

General manager

Recommend

CEO approval

Business Outlook

Pros

This is a fun job with lots of ways to make more money than your hourly rate. Pretty simple operations.

Cons

This is a physical job. Lots of lifting and working with heavy items. Days are long for General Managers.

1.0

Aug 25, 2015

Not the best employer

Restaurant general manager

Recommend

CEO approval

Business Outlook

Pros

Free meals during shift, easy menu to learn, decent upward mobility, flexible hours for part time employees working around school/classes.

Cons

Franchise ownership and upper (district) management would encourage working off the clock to save labor hours. District manager would alter monthly inventory counts to send to ownership, not giving an accurate picture of what the true costs of running the business. Incorrectly classified some employees into "exempt" status, pushing store management to work 60+ hours a week without proper overtime compensation. Changed the secret shopper program and bonus structure to make it nearly impossible to earn the bonus (which they are always sure to include in any discussion of pay/benefits.

Viewing 28 - 30 of 4,786 Reviews

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Jobs at Five Guys