Five Guys reviews

3.6

61% would recommend to a friend

(4,785 total reviews)
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Jerry Murrell

77% approve of CEO

46% positive business outlook

Five Guys has an employee rating of 3.6 out of 5 stars, based on 4,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Guys employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Oct 25, 2011

An OK job while in college

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This job was ok for a minimum wage type of job. There was small amounts of bonus money given and split between all employees on both shifts when 2 100% secret shopper scores were received. Time off was most of the time given.

Cons

No benefits. The company wants its employees to exceed expectations of competitors like In N Out but they don't want to match the pay rate. No one gets 40 hours a week except general manager and sometimes shift supervisors.

3.0
Oct 23, 2011
Recommend
CEO approval
Business Outlook

Pros

Free meal every time you work. Lots of fun people to work with. Managers are easily accessible and will let you have days off when you need them. Work environment was never too serious.

Cons

They want you to close at least 2 nights a week or they tell you they can't give you hours. There are times that I would work an 8 hour shift and never get a break or even sit down.

2.0
Oct 7, 2011
Recommend
CEO approval
Business Outlook

Pros

If you can work for a District Manager that knows what they are doing you will probably have a little bit better experince then I did. It was a fun restaurant to work in with the right people. Menu is easy to learn.

Cons

1. Loaded down with forms, procedures and various internal inspections. Not a problem if they did not tell you to be on the cooking line 90% of your time. 2. Organization expanded on the restaurant end way too fast. Corperate office did not. Employees not getting correct pay. W-2s being late by 6 months for several employees. I even had to chase them for pay I was due after I was terminated. They paid me some of it and when I asked for reasoning, no responses from 2 people that handled payroll. 3. NEVER! I mean NEVER ask anyone, from Corperate that visit you store, questions on "why" or "how". I asked a question that my boss did not have an answer for and I was told by one of the owners "I don't know". The next day I heard I was almost fired for asking why we cook at a certain temp because the French Fry consistancy was a company wide issue. I learn by asking those who are supposed to be the experts. By the way, my asking came after He had already asked me what kind of issues we had been facing. I told him of several and he was on the phone in an instant fixing them. Being helpful is not incouraged but it is a serious threat to your employment.

Viewing 4768 - 4770 of 4,785 Reviews

Glassdoor has 5,228 Five Guys reviews submitted anonymously by Five Guys employees. Read employee reviews and ratings on Glassdoor to decide if Five Guys is right for you.