Is Five Guys a good company to work for?

Five Guys has an overall rating of 3.6 out of 5, based on over 5,227 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Five Guys to a friend and 46% have a positive outlook for the business. The best reviews about Five Guys have been left by employees working as Fry Cook , Associate and Crew .

Does Five Guys pay their employees well?

According to anonymously submitted Glassdoor reviews, Five Guys employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Five Guys. This rating has been stable over the past 12 months.

How satisfied are employees working at Five Guys?

61% of Five Guys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Five Guys 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Five Guys?

Crew Member (1427) , Cashier (236) , General Manager (236) , Shift Leader (157) , Assistant Manager (156) , Shift Manager (156) , Manager (127) , Line Cook (96) , Crew Member/Grill Cook (89) , Cook (70) , Team Member (60) , Crew (48) , Shift Lead (45) , Sales Associate/Cashier (38) , Shift Supervisor (33)

What are the pros of working at Five Guys according to real employee reviews?

"Free food Once the store is open time moves by pretty quick Some great and chill managers" ((in 483 reviews)); "Really enjoyed working there managers were cool pay was good enough" ((in 367 reviews)); "The meals were free plus my co workers were really nice" ((in 250 reviews)); "Great people and supportive of works" ((in 194 reviews)); "good bonuses and starting pay" ((in 100 reviews))

What are the cons of working at Five Guys according to real employee reviews?

"Long hours and Saturday and Friday rushes are quite annoying" ((in 218 reviews)); "Secret shopper program is always a struggle and they make you feel like your a bad manager when you don't get good averages." ((in 200 reviews)); "Horrible Upper Management" ((in 77 reviews)); "Had to train an Assistant Manager while also being a brand new General Manager(with no training)." ((in 42 reviews)); "The scheduling was not consistent or flexible and the 8 hour shifts were too long with only short breaks" ((in 38 reviews))

What are the top reviewed Five Guys locations?

New York , Lorton , Orlando , San Diego , Atlanta , Chicago , Tampa , Charlotte , Los Angeles , Richmond , San Jose , Miami , Columbus , Phoenix , Austin , Indianapolis , Pittsburgh , Las Vegas , Bloomington , Philadelphia , Baltimore , Jacksonville , Virginia Beach , Tucson , East Lansing , San Antonio , Sacramento , Salt Lake City , Saint Louis , Houston

Five Guys reviews

3.6

61% would recommend to a friend

(4,784 total reviews)

Jerry Murrell

77% approve of CEO

46% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Work/Life balance

3.1

Senior management

Five Guys has an employee rating of 3.6 out of 5 stars, based on 4,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five Guys employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Jun 18, 2019

Not enough hours

Crew member

Recommend

CEO approval

Business Outlook

Pros

Fun working environment- coworkers are awesome

Cons

Management keeps hiring but people who have been there for 1 yr plus can't get enough hours. It's ridiculous.

Five Guys Response

7y

Thanks for taking the time to provide constructive feedback to us. We're happy to hear that you enjoy your co-workers - we work hard to hire talent that aligns with our culture. We do recognize the importance of promoting from within, and will continue to work on making that a focus.

4.0

Jun 10, 2018

General Manager

General manager

Recommend

CEO approval

Business Outlook

Pros

Easy concept Low amount of prep compared to other concepts. Secret shop program is great! Secret shop program and customer surveys can really help drill down where your lack of service is and fix them. Great standards. Food safety program is world class, but challenging if you don’t like to be challenged probably not for you.

Cons

When I started in 2015 Five Guys was a great place to work. But has started to decline over the past couple years. Mainly due to constantly increasing focus on productivity. Labor budgets can be really constrained, leaving management not much time to complete the necessary management tasks. Did not receive a review in 2 years due to having 7 different district managers/ general managers with a title of district manager in training but without the actual title in this time period. Newly promoted area manager has no value for his people and thinks that firing everyone is the way to get things done and “coaching” is not in his vocabulary. For me I loved being a general manager for five guys and had a lot of success as one turning around profits, secret shop scores, and steritech scores. Ultimately I had to quit a boss not a company.

3.0

Mar 18, 2018

never a day off

General manager

Recommend

CEO approval

Business Outlook

Pros

It is a good product.

Cons

Expected to be available 7 days a week 365 days a year. Not what I agreed to when I signed my offer letter.

Viewing 16 - 18 of 4,784 Reviews

Top companies for "Compensation and Benefits" near you

Starbucks

3.7★Compensation & Benefits

Chick-fil-A Corporate

3.7★Compensation & Benefits

Raising Cane's

3.8★Compensation & Benefits

The Cheesecake Factory

3.5★Compensation & Benefits

Jobs at Five Guys

Five Guys

Five Guys reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not enough hours

General Manager

never a day off

Top companies for "Compensation and Benefits" near you

Jobs at Five Guys

Five Guys reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Five Guys reviews FAQs

Jobs at Five Guys