Fivestars reviews

3.9

70% would recommend to a friend

(267 total reviews)
avatar

Victor Ho

93% approve of CEO

66% positive business outlook

Fivestars has an employee rating of 3.9 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fivestars employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

267 reviews
5.0
Aug 28, 2017

Mission and Values

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company's culture is its greatest strength. The values are not standard Silicon Valley/Management Consulting-speak: Shared Humility, Authentic Relationships, Warrior Spirit, Joy Every Day. Because of the focus on values, the people in the company are humble, decent, committed, authentic, collaborative, and smart. That makes coming to work every day a joy.

Cons

Selling to small businesses is not easy. Get thousands of small businesses to change their business operations, implement a rewards program, and do marketing automation is not easy. It's an uphill battle but if you're inspired by local business owners and entrepreneurship, it's a worthy cause to fight.

3.0
Aug 7, 2017

Outside Sales/Loyalty Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Opportunity to build great relationships with coworkers and business owners *Free lunches/snacks when you are in the office (which office locations are in trendy locations) *You are able to be out and about, on your own and in your own vehicle (be prepared to put major miles on your car and dials on your own cell phone with little compensation). You won't be stuck in a cubical all day, which management will constantly tell you that you are "privileged" for this. *If you can "kill it"(also a commonly used word in this company) out in the field hard enough, the commission will add up. Quotas are getting harder and harder to hit FYI. *You will learn to grow thick skin fast in a B2B role. But learning this will help you in your career, and life in general.

Cons

*Most in management/team leads were promoted due to favoritism, and "opportunity for growth" is what will be told to you during the hiring process, but not actually offered to all who aren't favored. *Training will have you sent to San Francisco for 2 weeks... sounds nice, huh? Come to find out they will "wine and dine" you, just long enough for you to learn about, and believe in the product so much that you never are given a real sense of reality to what happens to you once you get out in the field. Drinking their Kool-Aid will only give you blurry vision for so long. *Throughout the day you will be communicating with your sales team on an app called Slack. If you do not communicate enough of this app, you will be called out for this....even though your position will be sales and you are supposed to focus on meeting with business owners, they will still expect you entertain one another throughout the day on this app. *Beware of any confidentiality with you manager, especially if you are needing support during a hard week/month that you are having trouble hitting your numbers. Some will answer your phone call and put you on speaker without warning you, allowing anything you say to be projected, leaving you vulnerable. We all need managers that we can trust, and with this company, there are only a handful of those. *Lastly, be prepared to be called out on Slack/sales meetings by your manager, especially if you are having a slow sales month. They will semi praise you for doing well, however the managers have WAY TOO MUCH time on their hands for how often they are commenting on this app.

4.0
Jul 24, 2017

Loyalty Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture is great, CEO cares about company and employees, training opportunities are wonderful

Cons

no cons at this moment

Viewing 91 - 93 of 267 Reviews

Glassdoor has 296 Fivestars reviews submitted anonymously by Fivestars employees. Read employee reviews and ratings on Glassdoor to decide if Fivestars is right for you.