Does Fivestars pay their employees well?

According to anonymously submitted Glassdoor reviews, Fivestars employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Fivestars. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Fivestars?

70% of Fivestars employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fivestars 3.7 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Fivestars?

Loyalty Consultant (31) , Account Executive (30) , Outside Sales Representative (12) , Sales (10) , OUTSIDE SALES (4) , Operations (4) , Sales Consultant (4) , Sales Representative (4) , Senior Account Executive (4) , Software Engineer (4) , Account Manager (3) , Customer Success Manager (3) , Product Manager (3) , Sales Manager (3) , Software Engineer(Internship) (3)

What are the pros of working at Fivestars according to real employee reviews?

"Culture was great (don't know how it is now)" ((in 41 reviews)); "the people are great and they truly believe in the work that we do to help small businesses." ((in 32 reviews)); "great benefits" ((in 14 reviews)); "Good management and decent product" ((in 10 reviews)); "up Great team and culture" ((in 9 reviews))

What are the cons of working at Fivestars according to real employee reviews?

"Then add in that the pay is very low, commissions can be generous but if the business owner doesn't do their part, they are forfeited, the cons sadly outweighed the pros to me." ((in 11 reviews)); "the upper management is really good at listening to issues or suggestions and I feel they do a fair job in making adjustments and trying to make sure we're all happy and taken care of...." ((in 5 reviews)); "Managers were cut, team leads were demoted, and there was nothing offered to you outside of inside the AE role." ((in 4 reviews)); "Work/life balance may get blurry because people tend to be at the office all the time." ((in 4 reviews)); "Long hours but cool people to hang out with while doing it" ((in 4 reviews))

What are employees saying about Fivestars layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fivestars layoffs and their outlook for job security at Fivestars in 2026.

What are the top reviewed Fivestars locations?

San Francisco , Denver , El Paso , Chicago , Austin , Atlanta , Dallas , Houston , Los Angeles , San Diego , Portland , Phoenix , Honolulu , Mountain View , Las Vegas , Seattle , Newark , Waynesboro , Milwaukee , Scottsdale , Tucson , Louisville , Paducah , Charlotte , Fort Worth , Crosby , San Antonio , Sioux Falls , Costa Mesa , Orange

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Fivestars

Fivestars reviews

3.9

70% would recommend to a friend

(267 total reviews)

Victor Ho

93% approve of CEO

66% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

3.9

Senior management

3.7

Work/Life balance

3.7

Career opportunities

3.6

Compensation and benefits

Fivestars has an employee rating of 3.9 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fivestars employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

267 reviews

5.0

Aug 9, 2019

Warm Welcoming

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Second day in and thus far the team I am doing training with, scattered around the country are great and like minded and business oriented. My coach is helpful and supportive and available for questions and general feedback. The on-boarding process has been a joy and very informative. I am excited for the next week of training and soaking up all the information and going out with the vets and coaches my first days in the field to circle back to everything I have learned and will learn and put them to action.

Cons

I have had no negative experience with FiveStars

2.0

Jul 30, 2019

It was good while it lasted

Sdr

Recommend

CEO approval

Business Outlook

Pros

The coworkers were the best.

Cons

The lack of transparency from upper management. The massive layoff of the company and transition to El Paso.

1.0

Jun 10, 2019

horrible

Customer loyalty specialist

Recommend

CEO approval

Business Outlook

Pros

no ,non caring, horrible,none, nothing

Cons

no work life balance ever

Viewing 103 - 105 of 267 Reviews

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Jobs at Fivestars

Outside Sales Account Executive

Outside Sales Account Executive

Minneapolis-Saint Paul

$50K - $107K /yr

(Employer provided)

View job

Outside Sales Account Executive

Outside Sales Account Executive

Outside Sales Account Executive