Does Fivestars pay their employees well?

According to anonymously submitted Glassdoor reviews, Fivestars employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Fivestars. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Fivestars?

70% of Fivestars employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fivestars 3.7 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Fivestars?

Loyalty Consultant (31) , Account Executive (30) , Outside Sales Representative (12) , Sales (10) , OUTSIDE SALES (4) , Operations (4) , Sales Consultant (4) , Sales Representative (4) , Senior Account Executive (4) , Software Engineer (4) , Account Manager (3) , Customer Success Manager (3) , Product Manager (3) , Sales Manager (3) , Software Engineer(Internship) (3)

What are the pros of working at Fivestars according to real employee reviews?

"Culture was great (don't know how it is now)" ((in 41 reviews)); "the people are great and they truly believe in the work that we do to help small businesses." ((in 32 reviews)); "great benefits" ((in 14 reviews)); "Good management and decent product" ((in 10 reviews)); "up Great team and culture" ((in 9 reviews))

What are the cons of working at Fivestars according to real employee reviews?

"Then add in that the pay is very low, commissions can be generous but if the business owner doesn't do their part, they are forfeited, the cons sadly outweighed the pros to me." ((in 11 reviews)); "the upper management is really good at listening to issues or suggestions and I feel they do a fair job in making adjustments and trying to make sure we're all happy and taken care of...." ((in 5 reviews)); "Managers were cut, team leads were demoted, and there was nothing offered to you outside of inside the AE role." ((in 4 reviews)); "Work/life balance may get blurry because people tend to be at the office all the time." ((in 4 reviews)); "Long hours but cool people to hang out with while doing it" ((in 4 reviews))

What are employees saying about Fivestars layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fivestars layoffs and their outlook for job security at Fivestars in 2026.

What are the top reviewed Fivestars locations?

San Francisco , Denver , El Paso , Chicago , Austin , Atlanta , Dallas , Houston , Los Angeles , San Diego , Portland , Phoenix , Honolulu , Mountain View , Las Vegas , Seattle , Newark , Waynesboro , Milwaukee , Scottsdale , Tucson , Louisville , Paducah , Charlotte , Fort Worth , Crosby , San Antonio , Sioux Falls , Costa Mesa , Orange

Fivestars reviews

3.9

70% would recommend to a friend

(267 total reviews)

Victor Ho

93% approve of CEO

66% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

3.9

Senior management

3.7

Work/Life balance

3.7

Career opportunities

3.6

Compensation and benefits

Fivestars has an employee rating of 3.9 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fivestars employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

267 reviews

5.0

May 10, 2016

Great Company, Dedicated People, Fun Environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- I made some of my closest friends working at FiveStars - The company attracts incredible people that are both easy-going and relentless - They've made a lot of progress in building career paths and growth opportunities - Dogs, snacks and meals are all solid - Interesting and complex projects to work on - You're given stretch projects quickly (depending on your org)

Cons

- Still a young company so there are still areas for improvement in process and structure - Resources aren't what you'll get at a larger company, so you'll be pressed to hustle and do big things with what you've got

5.0

May 6, 2016

Loyalty Consultant II

Loyalty consultant ii

Recommend

CEO approval

Business Outlook

Pros

Flexible Schedule, Base Salary Competitive, Full Benefits, Room To Grow And Promote From Within, Acknowledge Hard Work, Perks...company retreats, cruise etc...

Cons

The only people not successful at FiveStars either don't put in the work, or are disorganized. Occasionally, from my experience, I see a person that is just a poor fit to sell in general...low energy, low output, low activity equates to low commissions.

1.0

Apr 27, 2016

Please reconsider applying to this place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

they have the generic SF startup perks that are somewhat redeeming like free food, dogs in the office. You will also make good friends with some of your co-workers. I still hang out with former co-workers that have also moved on from FiveStars. It's great talking smack about that place now that we work at different companies and seeing how much we have each grown professionally after leaving.

Cons

Management is corrupted. I think the only team whose members weren't totally depressed coming to work was the engineering team,. Other teams like customer support, account managers, and sales have horrible management and high turn over as of late. I was in one of these teams and had good friends with the other teams. Fivestars has a lot of charm at first, but then you wonder why some managers and supervisors were put there in the first place. Once you get past all the charm and talk of great values, you see that no one is really inspired like they preach and in order to get ahead or be given opportunities you have to smooch the higher ups or get out.

Viewing 211 - 213 of 267 Reviews

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Jobs at Fivestars

Outside Sales Account Executive

Outside Sales Account Executive

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Outside Sales Account Executive

Outside Sales Account Executive

Fivestars

Fivestars reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Company, Dedicated People, Fun Environment

Loyalty Consultant II

Please reconsider applying to this place

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