Is Flagstar Bank a good company to work for?

Flagstar Bank has an overall rating of 2.8 out of 5, based on over 1,069 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 29% of employees would recommend working at Flagstar Bank to a friend and 21% have a positive outlook for the business. The best reviews about Flagstar Bank have been left by employees working as Intern , Underwriter and Branch Manager .

Does Flagstar Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Flagstar Bank employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Flagstar Bank. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Flagstar Bank?

29% of Flagstar Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Flagstar Bank 3.3 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Flagstar Bank?

Customer Service Representative (26) , Client Consultant (22) , Mortgage Loan Officer (20) , Bank Teller (19) , Relationship Banker (19) , Branch Manager (18) , Mortgage Loan Processor (16) , Financial Service Representative (13) , Intern (13) , Assistant Branch Manager (12) , Analyst (11) , Assistant Manager (11) , Manager (11) , Personal Banker (10) , Underwriter (10)

What are the pros of working at Flagstar Bank according to real employee reviews?

"Good benefits and holiday schedule." ((in 71 reviews)); "Pay was good until merger with to NY Bancorp and my department was outsourced to India" ((in 63 reviews)); "The people were great and going to work was always a pleasure" ((in 52 reviews)); "Good work life balance for the most part" ((in 37 reviews)); "Flexible work from home schedule" ((in 23 reviews))

What are the cons of working at Flagstar Bank according to real employee reviews?

"Management is poor." ((in 64 reviews)); "Lots of layoffs" ((in 31 reviews)); "managing managers have very little idea of the work employees are doing and instead rely on gossip from ladder climbers." ((in 25 reviews)); "Staff is afraid of upper management and do not voice their concerns transparently as they have witness management retaliate." ((in 20 reviews)); "Only cares about how she looks to her senior leadership and steps on the ones below her." ((in 19 reviews))

What are employees saying about Flagstar Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Flagstar Bank layoffs and their outlook for job security at Flagstar Bank in 2026.

What are the top reviewed Flagstar Bank locations?

Troy , New York , Detroit , Hicksville , Jacksonville , Jackson , Bellevue , Lansing , Fort Wayne , Ann Arbor , Grand Rapids , Michigan Center , Atlanta , Farmington Hills , Sterling Heights , Livonia , Kenilworth , Chicago , Brooklyn , Holland , Houston , Peru , South Bend , Seattle , Staten Island , Phoenix , Birmingham , Canton , Waterford , West Bloomfield

Flagstar Bank reviews

2.8

29% would recommend to a friend

(974 total reviews)

Alessandro P. DiNello

36% approve of CEO

21% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Flagstar Bank has an employee rating of 2.8 out of 5 stars, based on 974 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Flagstar Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

974 reviews

3.0

Oct 31, 2014

Fun for the most part

Anonymous

Recommend

CEO approval

Business Outlook

Pros

I have definitely lucked out working here. My team is a good one. The managers I have had, have been great mentors and are always finding ways to help you grow and succeed. There is opportunity to grow. Sometimes close by an somtimes moving might be required. Upper Management can be alright but sometimes can be a bit unreasonable in their exexpectations. All in all, it is good place to work.

Cons

Lending is horrible. Process is drug out. Pay could be much better for the responsibility that some personal bankers carry. Goals for assistant managers should be changed to branch goals.

3.0

Oct 29, 2014

Company was once cutting edge - the changes in the market appear to have caught Flagstar wrong-footed

Account executive

Recommend

CEO approval

Business Outlook

Pros

It was once a culture of growth and improvement

Cons

Very poor culture - discouraging place to work. Its suffocating

3.0

Oct 25, 2014

Decent company, little to no advancement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Training is very well run, the expertise of the staff provides exceptional insight to new hires. Bank Holidays are a very nice perk. Compensation is average with industry.

Cons

This company has legacy issues that have stunted its growth. This causes the working environment to have a lot of conflict due to lack of advancement. Additionally, a struggling housing market is causing multiple staff reductions.

Viewing 844 - 846 of 974 Reviews

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Jobs at Flagstar Bank

Social Media Manager Sr

Check Fraud Detection Analyst

Credit Products Specialist II

Flagstar Bank

Flagstar Bank reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fun for the most part

Company was once cutting edge - the changes in the market appear to have caught Flagstar wrong-footed

Decent company, little to no advancement

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Jobs at Flagstar Bank