Is Flagstar Bank a good company to work for?

Flagstar Bank has an overall rating of 2.8 out of 5, based on over 1,069 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 29% of employees would recommend working at Flagstar Bank to a friend and 21% have a positive outlook for the business. The best reviews about Flagstar Bank have been left by employees working as Intern , Underwriter and Branch Manager .

Does Flagstar Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Flagstar Bank employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Flagstar Bank. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Flagstar Bank?

29% of Flagstar Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Flagstar Bank 3.3 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Flagstar Bank?

Customer Service Representative (26) , Client Consultant (22) , Mortgage Loan Officer (20) , Bank Teller (19) , Relationship Banker (19) , Branch Manager (18) , Mortgage Loan Processor (16) , Financial Service Representative (13) , Intern (13) , Assistant Branch Manager (12) , Analyst (11) , Assistant Manager (11) , Manager (11) , Personal Banker (10) , Underwriter (10)

What are the pros of working at Flagstar Bank according to real employee reviews?

"Good benefits and holiday schedule." ((in 76 reviews)); "Pay was good until merger with to NY Bancorp and my department was outsourced to India" ((in 64 reviews)); "The people were great and going to work was always a pleasure" ((in 52 reviews)); "Great work/life balance and not micromanaged" ((in 34 reviews)); "Flexible work from home schedule" ((in 26 reviews))

What are the cons of working at Flagstar Bank according to real employee reviews?

"Management is poor." ((in 65 reviews)); "Lots of layoffs" ((in 33 reviews)); "managing managers have very little idea of the work employees are doing and instead rely on gossip from ladder climbers." ((in 24 reviews)); "Lack of leadership on the upper management including market manager Jodie." ((in 20 reviews)); "Only cares about how she looks to her senior leadership and steps on the ones below her." ((in 20 reviews))

What are employees saying about Flagstar Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Flagstar Bank layoffs and their outlook for job security at Flagstar Bank in 2026.

What are the top reviewed Flagstar Bank locations?

Troy , New York , Detroit , Hicksville , Jacksonville , Jackson , Bellevue , Lansing , Fort Wayne , Ann Arbor , Grand Rapids , Michigan Center , Atlanta , Farmington Hills , Sterling Heights , Livonia , Kenilworth , Chicago , Brooklyn , Holland , Houston , Peru , South Bend , Seattle , Staten Island , Phoenix , Birmingham , Canton , Waterford , West Bloomfield

Flagstar Bank reviews

2.8

29% would recommend to a friend

(974 total reviews)

Alessandro P. DiNello

36% approve of CEO

21% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (974 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Flagstar Bank has an employee rating of 2.8 out of 5 stars, based on 974 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Flagstar Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

974 reviews

3.0

Jul 23, 2014

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

work close to home and love the customer networking

Cons

No career development plan for a person who desire to transition into a different department.

3.0

Jul 14, 2014

Lots of excellent people to work with. Unfortunately the company was very unorganized which could be difficult.

Loan closer/funder

Recommend

CEO approval

Business Outlook

Pros

Lots of excellent people to work for and a reasonable pay. There was pressure to get things done but management was understanding. They were also pretty flexible, I was also a college student at the time and they allowed me to leave early on multiple occasions to study and make it up later.

Cons

I had a difficult time growing there because there seemed to be lacking room for growth.

1.0

Jun 12, 2014

A mishmash of slop

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Some good people who mean well, but quality leadership is sorely lacking. Good pay

Cons

Takes forever to get approval for anything. Also, most people are so siloed that working between groups to accomplish anything was a nightmare. Also, the "old way" vs the "new way" was a constant struggle. Constantly changing executive team also leads to lack of sirection.

Viewing 898 - 900 of 974 Reviews

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Jobs at Flagstar Bank

Credit Products Analyst II - Commercial Banking

Credit Products Specialist I

Credit Products Specialist II

Credit Risk Quantitative Model Analyst Sr

Director - Executive Sales Officer - Flagstar Financial & Leasing (Healthcare Vendor)

Flagstar Bank

Flagstar Bank reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good company

Lots of excellent people to work with. Unfortunately the company was very unorganized which could be difficult.

A mishmash of slop

Top companies for "Compensation and Benefits" near you

Jobs at Flagstar Bank