Is Flagstar Bank a good company to work for?

Flagstar Bank has an overall rating of 2.8 out of 5, based on over 1,069 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 29% of employees would recommend working at Flagstar Bank to a friend and 21% have a positive outlook for the business. The best reviews about Flagstar Bank have been left by employees working as Intern , Underwriter and Branch Manager .

Does Flagstar Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Flagstar Bank employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Flagstar Bank. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Flagstar Bank?

29% of Flagstar Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Flagstar Bank 3.3 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Flagstar Bank?

Customer Service Representative (26) , Client Consultant (22) , Mortgage Loan Officer (20) , Bank Teller (19) , Relationship Banker (19) , Branch Manager (18) , Mortgage Loan Processor (16) , Financial Service Representative (13) , Intern (13) , Assistant Branch Manager (12) , Analyst (11) , Assistant Manager (11) , Manager (11) , Personal Banker (10) , Underwriter (10)

What are the pros of working at Flagstar Bank according to real employee reviews?

"Good benefits if you care about that" ((in 76 reviews)); "Pay was good until merger with to NY Bancorp and my department was outsourced to India" ((in 60 reviews)); "The people were great and going to work was always a pleasure" ((in 53 reviews)); "Good work life balance for the most part" ((in 35 reviews)); "With COVID going on I could work from home and the hours were flexible." ((in 23 reviews))

What are the cons of working at Flagstar Bank according to real employee reviews?

"Management is poor." ((in 62 reviews)); "Lots of layoffs" ((in 33 reviews)); "managing managers have very little idea of the work employees are doing and instead rely on gossip from ladder climbers." ((in 25 reviews)); "Staff is afraid of upper management and do not voice their concerns transparently as they have witness management retaliate." ((in 21 reviews)); "Only cares about how she looks to her senior leadership and steps on the ones below her." ((in 18 reviews))

What are employees saying about Flagstar Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Flagstar Bank layoffs and their outlook for job security at Flagstar Bank in 2026.

What are the top reviewed Flagstar Bank locations?

Troy , New York , Detroit , Hicksville , Jacksonville , Jackson , Bellevue , Lansing , Fort Wayne , Ann Arbor , Grand Rapids , Michigan Center , Atlanta , Farmington Hills , Sterling Heights , Livonia , Kenilworth , Chicago , Brooklyn , Holland , Houston , Peru , South Bend , Seattle , Staten Island , Phoenix , Birmingham , Canton , Waterford , West Bloomfield

Flagstar Bank reviews

2.8

29% would recommend to a friend

(974 total reviews)

Alessandro P. DiNello

36% approve of CEO

21% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (974 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Flagstar Bank has an employee rating of 2.8 out of 5 stars, based on 974 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Flagstar Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

974 reviews

4.0

Sep 5, 2013

Great People, Not So Great Internal Coordination/Communication

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are many good people that do a lot for their community and genuinely care for others, especially customers and coworkers.

Cons

Departments are like nuclear missile silos, especially the large generic departments like marketing. They either don't think to communicate and share info, or they don't want to. At times it is like 100 little companies, instead of 1. The officers club also exists like the military in the 1950's. Non-Officers don't communicate with officers outside their direct reports.

1.0

Aug 26, 2013

Discouraging reality of managers who have no clue.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great co-workers, nice facilities and working conditions.

Cons

Management has no idea what their employees need to sufficiently assist the customer. They have great ideas, but don't know how to implement them. Most managers seem to dislike their job or really have no clue what their job actually is. We had a crew of 25 people and had 5 managers under that specific group. It's decent employment for people who need a job, not a career and no room for upward mobility. This is specifically directed at the Bellevue, WA branch.

4.0

Aug 15, 2013

Good place to work...not great

Financial service representative

Recommend

CEO approval

Business Outlook

Pros

Great hours...Sundays off and paid holidays. Easy to maintain life outside of work. Friendly environment. Enjoyed my coworkers.

Cons

Work is a bit redundant and dull at times

Viewing 922 - 924 of 974 Reviews

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Jobs at Flagstar Bank

Social Media Manager Sr

Credit Products Specialist I

Check Fraud Detection Analyst

Fraud Intake Specialist

Flagstar Bank

Flagstar Bank reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great People, Not So Great Internal Coordination/Communication

Discouraging reality of managers who have no clue.

Good place to work...not great

Top companies for "Compensation and Benefits" near you

Jobs at Flagstar Bank