Is Flagstar Bank a good company to work for?

Flagstar Bank has an overall rating of 2.8 out of 5, based on over 1,069 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 29% of employees would recommend working at Flagstar Bank to a friend and 21% have a positive outlook for the business. The best reviews about Flagstar Bank have been left by employees working as Intern , Underwriter and Branch Manager .

Does Flagstar Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Flagstar Bank employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Flagstar Bank. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Flagstar Bank?

29% of Flagstar Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Flagstar Bank 3.3 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Flagstar Bank?

Customer Service Representative (26) , Client Consultant (22) , Mortgage Loan Officer (20) , Bank Teller (19) , Relationship Banker (19) , Branch Manager (18) , Mortgage Loan Processor (16) , Financial Service Representative (13) , Intern (13) , Assistant Branch Manager (12) , Analyst (11) , Assistant Manager (11) , Manager (11) , Personal Banker (10) , Underwriter (10)

What are the pros of working at Flagstar Bank according to real employee reviews?

"Benefits great and work balance good at times." ((in 74 reviews)); "Pay was good until merger with to NY Bancorp and my department was outsourced to India" ((in 59 reviews)); "The people were great and going to work was always a pleasure" ((in 53 reviews)); "Good work life balance for the most part" ((in 33 reviews)); "With COVID going on I could work from home and the hours were flexible." ((in 24 reviews))

What are the cons of working at Flagstar Bank according to real employee reviews?

"Management is poor." ((in 67 reviews)); "Lots of layoffs" ((in 33 reviews)); "managing managers have very little idea of the work employees are doing and instead rely on gossip from ladder climbers." ((in 23 reviews)); "Lack of leadership on the upper management including market manager Jodie." ((in 19 reviews)); "Only cares about how she looks to her senior leadership and steps on the ones below her." ((in 19 reviews))

What are employees saying about Flagstar Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Flagstar Bank layoffs and their outlook for job security at Flagstar Bank in 2026.

What are the top reviewed Flagstar Bank locations?

Troy , New York , Detroit , Hicksville , Jacksonville , Jackson , Bellevue , Lansing , Fort Wayne , Ann Arbor , Grand Rapids , Michigan Center , Atlanta , Farmington Hills , Sterling Heights , Livonia , Kenilworth , Chicago , Brooklyn , Holland , Houston , Peru , South Bend , Seattle , Staten Island , Phoenix , Birmingham , Canton , Waterford , West Bloomfield

Flagstar Bank reviews

2.8

29% would recommend to a friend

(974 total reviews)

Alessandro P. DiNello

36% approve of CEO

21% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Flagstar Bank has an employee rating of 2.8 out of 5 stars, based on 974 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Flagstar Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

974 reviews

5.0

Aug 31, 2011

Great company with lots of training available.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very high tech and cutting edge.

Cons

Sometimes a little too much technology.

3.0

Mar 23, 2011

I liked it

Collector

Recommend

CEO approval

Business Outlook

Pros

Good work environment and nice co-workers.

Cons

Pay is way too low.

1.0

Nov 9, 2010

A Sinking Ship

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flagstar was a great place to work for many years until the reorganization last year. There are still many good people working within Flagstar Bank.

Cons

Do not join Flagstar as an LO or branch manager. The leadership style of Senior Management is best described as "fear based" management. There's little to no communication. Emails and phone calls to management were regularly ignored and a response was rare. The support staff is grossly overwhelmed with their current workload and unable to support the sales staff. The sales staff is required to do far more than their share, but not compensated accordingly. Health benefits were extremely expensive and inadequate. All of this should begin to explain why this company went from 100+ home loan centers at the beginning of 2009 to roughly 20 home loan centers at the moment. After many years of commited service to Flagstar, it was very sad to see what the bank had become and far too easy to say goodbye.

Viewing 967 - 969 of 974 Reviews

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Jobs at Flagstar Bank

Branch Banking - Assistant Leader

Branch Banking Client Consultant I - College Point NY

Branch Banking Client Consultant II

Analyst – Interest Rate and Commodity Derivatives

Sr. Credit Products Specialist - Gaming & Leisure

Flagstar Bank

Flagstar Bank reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company with lots of training available.

I liked it

A Sinking Ship

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Jobs at Flagstar Bank