Flagstar Bank reviews

2.8

29% would recommend to a friend

(974 total reviews)
avatar

Alessandro P. DiNello

36% approve of CEO

21% positive business outlook

Flagstar Bank has an employee rating of 2.8 out of 5 stars, based on 974 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Flagstar Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

974 reviews
2.0
Oct 3, 2008
Recommend
CEO approval
Business Outlook

Pros

Flagstar uses realtively new technology. Flagstar's is headquartered in a relatively new facility.

Cons

unfair treatment, gossip, lack of formalized/documeted processes, lack of performance feedback, very few professional growth opportunities, esp. training, lack of strategic planning and ROI analysis on projects, short-term thinking.

2.0
Aug 20, 2008
Recommend
CEO approval
Business Outlook

Pros

Great Technology, incredible response from the corporate level regarding program guidelines, technical systems as well as direct contact with the underwriters. I went to work there because as a loan originator today I felt the need to be working directly with a bank. I loved the clarity of their systems and their response to questions etc.

Cons

The Retail Home Lending division is, I think, very new to Flagstar as they have been primarily wholesale and now as with all banks they have entered the "net branch" concept. As I discovered, only since late 2007. Unfortuantely with the downturn in the industry every "big bank" thinks they can get the "cream of the crop" of loan originators (I believe the stated preference was 4-10 loans a month) with no leads provided whatsoever. I don't know any loan originators doing those numbers today even if they were doing 30 loans a month last year. So again, experience, longevity, loyalty and the ability to build a self generated business are not the qualities being looked at. I do understand the quick fix is what is needed by all of us but the reality is that it simply is not going to happen. I was there 2.5 months and did not have enough production to warrant keeping me. The Tacoma office shut down at the same time. I had just completed my "learning curve" of their culture and the "FHA/VA" market which I have not been in for the last 20 years so to say the least I was disappointed but on the other side of that probably fortunate to leave before they shut it all down.

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Glassdoor has 1,069 Flagstar Bank reviews submitted anonymously by Flagstar Bank employees. Read employee reviews and ratings on Glassdoor to decide if Flagstar Bank is right for you.