Is Flexport a good company to work for?

Flexport has an overall rating of 3.5 out of 5, based on over 1,294 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 64% of employees would recommend working at Flexport to a friend and 53% have a positive outlook for the business. The best reviews about Flexport have been left by employees working as Sales Development Representative (SDR) , Supply Chain Operations Associate and Client Solutions Associate .

Does Flexport pay their employees well?

According to anonymously submitted Glassdoor reviews, Flexport employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Flexport. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Flexport?

64% of Flexport employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Flexport 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Flexport?

Software Engineer (78) , Client Solutions Associate (42) , Global Operations Associate (35) , Account Manager (33) , Account Executive (29) , Operations Associate (28) , Global Trade Coordinator (27) , Sales Development Representative (SDR) (27) , Operations (25) , Director (22) , Associate (17) , Senior Software Engineer (17) , Supply Chain Operations Associate (16) , Manager (14) , Product Manager (14)

What are the pros of working at Flexport according to real employee reviews?

"Great people at the manager and associate level." ((in 135 reviews)); "Great company and culture." ((in 114 reviews)); "great benefits and office perks" ((in 78 reviews)); "Good team and working environment" ((in 43 reviews)); "work life balance is great" ((in 33 reviews))

What are the cons of working at Flexport according to real employee reviews?

"If you are thinking about accepting a position in Operations, think long and hard about dreadful office politics, repetition of manual tasks, poor leadership." ((in 69 reviews)); "Poor management leading into overhiring and layoffs." ((in 38 reviews)); "Low salary and not a lot of days off" ((in 22 reviews)); "Some middle managers were toxic and micromanaged." ((in 20 reviews)); "Long hours: Often it will take long hours just to complete your assigned work." ((in 15 reviews))

What are employees saying about Flexport layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Flexport layoffs and their outlook for job security at Flexport in 2026.

What are the top reviewed Flexport locations?

San Francisco , Atlanta , Chicago , New York , Los Angeles , Bellevue , Seattle , Dallas , Playa Vista , San Bernardino , Miami , Highland , China , Phillipsburg , Illinois City , Austin , Texas City , San Diego , South San Francisco , Milpitas , San Jose , Bath , Coopersburg , Indiana , Clearwater , Ohioville , Midtown New York , Irvine

Flexport reviews

3.5

64% would recommend to a friend

(1,184 total reviews)

Ryan Petersen

78% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,184 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Flexport has an employee rating of 3.5 out of 5 stars, based on 1,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Flexport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Sep 26, 2018

Still work to be done

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employees are hungry and motivated to deliver and be successful. Leadership believes in Flexport’s journey. Benefits are nice, but standard for startup environments. They are trying to get better at operating cross functionally. Leadership tries to listen to its people. Office environment is generally inviting and fun. Folks have great personalities and senses of accountability. Flexport hires smart, adaptable people.

Cons

Male executive leadership is still in denial about impact of their maleness... and whiteness. CEO, although smart, is still a bit naive and immature. Internal Teams operate in silos. Communication across departments is a bit disfunctional. Leadership talks about growth but doesn’t plan for how growth brings about challenges that require change. C-Suite places a huge emphasis on revenue generating teams (Operations, for example) while paying obviously less attention to support/back of house teams. Diversity and Inclusion efforts are being addressed, but obvious disparities remain in representation and promotions. The idea of “candid feedback” is misused; they ones that use it “best” are jerks who’s delivery lacks tact.

Flexport Response

7y

If you’re reading this OP, I would love to get an update on how you think we’ve done on these issues. Feels to me like we made tremendous progress in these areas in the last 6 months of 2018. As for hiring my friends, two things I would say. First, I have tons of friends, and would never hire 99% of them. Instead I hired the two smartest people I was friends with (one was a partner at BCG and the other is and remains the greatest salesperson on planet earth). I did that in the early days when I was just starting out and you had to be a little crazy to join me. But these guys trusted me, and we had phenomenal results over the last 5 years —we literally built flexport together, so I definitely won’t apologize for that. But yeah, it was a unique time in our early life as a company and unlikely to ever happen again.

5.0

Jan 14, 2016

1+1 = 3

Global logistics manager

Recommend

CEO approval

Business Outlook

Pros

Smart, motivated and diverse people... top to bottom the most talented and motivated team I have ever been a part of. Relentless focus on generating positive outcomes for customers... a "you succeed we succeed" mindset. Building the future operating system for global trade from the ground up. Not just a software company and not just a logistics company, something special is happening by having the best of both working in unison toward a lofty but achievable goal... 1+1 = 3 All the startup perks, catered lunches, free snacks and drinks, unlimited PTO, awesome healthcare/dental/vision coverage.

Cons

Running out of space and always a line at the bathroom (only 2 bathrooms for ~100 people). Very high learning curve, international trade is complicated.

2.0

Oct 13, 2020

Software plays less and less of a role in Flexport's success

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Interesting business domain - Smart and hardworking people - Revenue is growing

Cons

- Engineering and product direction is increasingly detached from the business direction. Our company will only survive if it becomes more efficient than its competitors, yet most of our software teams are not focused on helping make our ops teams more efficient. - The most talented, tenured, and senior people in the software org are leaving the fastest - Hard to get support from middle management when you need something - Internal communication and alignment is getting worse, leading to even more politics

Viewing 37 - 39 of 1,184 Reviews

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Flexport

Flexport reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Still work to be done

1+1 = 3

Software plays less and less of a role in Flexport's success

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Jobs at Flexport