Flexport reviews

3.5

63% would recommend to a friend

(1,190 total reviews)
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Ryan Petersen

76% approve of CEO

53% positive business outlook

Flexport has an employee rating of 3.5 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Flexport employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Nov 26, 2018

Unbelievable people tackling and global challenge!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At Flexport we have undertaken the unbelievable challenge of improving the user experience when it comes to global trade, this alone is a massive PRO. The nuances, complexities, and varying levels of demand on everyone's time makes for whatever role at Flexport to be moving at lightspeed. The exposure and opportunities for impact on teams both near and far are unprecedented in these industries, logistics & tech!

Cons

The job is demanding, the problems are real and impact global commerce on a wide spectrum. There is a lot of pressure to execute and exceed client expectations, and this in itself can create a challenging opportunity for someone not necessarily prepared for the challenge. We do a lot to tackle these challenges head-on with a 2 week onboarding program at our home offices followed by a refresher program that is followed for the next 4-6 weeks based on office. We are humble in knowing that this program/process is a work in progress and one that needs constant fedback and development.

5.0
Feb 22, 2018

Director

Recommend
CEO approval
Business Outlook

Pros

I've been around long enough in this Industry and to a certain extent with Flexport to truly value what Flexport offers its employees. As TechCrunch called it, freight forwarding is unsexy, but that's the best part and why this is an amazing opportunity. The key to success at Flexport is taking the time and effort to understand how the freight forwarding world really operates at its current state. Once, anyone understands that part, its hard to not be passionate about what Flexport's trying to solve. Make no mistake, it isn't going to be easy, the freight forwarding eco-system is extremely manual and like pulling teeth. Change doesn't come over-night and often times, you will have to play along in the manual environment to eventually effect change down the line with our stakeholders. If you are looking to work at a tech startup that is striving hard to effect change and disrupt an extremely old fashioned industry, then this is your place. As for the workplace environment itself, having worked in conventional freight forwarding in other parts of the country, I greatly appreciate all the perks here! Fully stocked kitchen with beverages and snacks aside from breakfasts, catered in lunches, full on with a salad bar and dessert. People who work here are extremely smart, come from diverse backgrounds and multi-talented. This place definitely motivates you to be a better person everyday.

Cons

This is a new company trying to disrupt an old industry! At times, you would feel like you've hit a brick wall with stakeholders or the kind of work you do. Work can feel mundane during those times. It takes a little soul searching to keep your energy levels up. However, so long as you realize that you aren't alone and the sole purpose of Flexport's existence is to digitize mundane work and automate them away, you'll bounce back. If you are part of the operations team today, you are essentially helping clear the way for driving digitization & automation over time!

5.0
Oct 23, 2017

Engineer

Recommend
CEO approval
Business Outlook

Pros

I've always been excited to work at companies that use technology to transform archaic, super-manual, huge industries... and Flexport fits that perfectly. I also think we're tacking some very tough problems. We're building the social-enterprise graph of global trade. And if we think like Jeff Bezos, maybe one day we will have the Amazon for Enterprise (e.g. Seller orders X amount of goods from Y manufacturers in foreign country and it magically shows up at seller's warehouses so they can sell to their customers). There are so many career growth opportunities. I've been able to choose between further developing my tech chops, going into management, and starting an initiative from scratch. As Ms. Frizzle says, "take chances. make mistakes. get messy". I love the healthy 50:50 split of engineering types here. We have some product/business oriented engineers (usually from smaller companies or ex-founders), and some very wise/seasoned infra engineers (Google/FB/Uber/etc). It's easy to work with other departments. Since joining, I've been able to work pretty closely with people from ops, marketing, and sales. I'm constantly learning the skills to be able to do my own successful startup one day.

Cons

We're growing too quickly... and so it is chaotic sometimes - processes that were once functional quickly stop working. I've come to realize over time that sometimes it's better to just go fix it myself than to wait for someone else. Make sure you don't overwork yourself!

Viewing 160 - 162 of 1,190 Reviews

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