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      Forrester

      Engaged Employer

      Forrester reviews

      2.8

      35% would recommend to a friend

      (1,731 total reviews)
      avatar

      George F. Colony

      24% approve of CEO

      22% positive business outlook

      Ratings by demographic groups

      Forrester has an employee rating of 2.8 out of 5 stars, based on 1,731 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Forrester employee rating is 20% below average for employers within the Management & Consulting industry (3.5 stars).

      Reviews by job title

      2K reviews
      2.0
      May 11, 2017

      Forrester's best days are behind them

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Forrester has many smart, kind people who are fun to work with. The company treats their employees well and makes a good effort to keep employees happy and engaged. It's a great place to start your career and a fairly well recognized company name for your resume.

      Cons

      Forrester's best days are behind them. Their product innovation is non-existent and while much of their research is valuable, their products are not relevant in today's market. Company decisions are driven by anecdotes rather than data. Which is ironic because they write plenty of research on data analytics. This is partly due to the fact that their data architecture and analytical capabilities are lagging behind more successful companies. They don't do any A/B or hypothesis testing and most decisions are made on the gut feel of the highest paid person in the room. If you're looking for a job with plenty of work/life balance, Forrester could be a great fit. If you're looking to work with aggressive people who will work extremely hard and push you to become better at what you do, you might want to look elsewhere. There are way too many middle/upper management employees in this company who provide little value. At Forrester the person who has been around the longest will get the promotion regardless of merit. The person who has been keeping their chair warm the longest, usually wins here. As a result they have high turnover and are way too top heavy with too few "worker bees." Lastly, they lost a star in my book because their HR department (which they call employee experience) has made such a strong push over the past year to encourage employees to leave (favorable) glassdoor reviews. I've even heard of them scheduling meetings on employee's calendars for the sole purpose of having the employee leave a review while HR is in the room. I think this defeats the purpose of an unbiased resource like glassdoor, where employees should be able to choose if they want to leave a review or not. I get that you want to have a good GD rating, but instead of focusing so many HR resources on GD reviews, focus it on improving the company. This doesn't mean more happy hours this means listen to employee feedback, listen to customer feedback, listen to your own research and you will achieve a better glassdoor rating organically.

      avatar
      Forrester Response
      9y
      Thank you for taking the time to share your experience; clearly you left us with some frustration. To your comments around product innovation and data-driven decision making, Forrester, like other companies, is on a journey to become more customer obsessed. We've made progress, but we have more work to do. I am deeply disappointed and take strong exception to your challenge to our integrity with regard to Glassdoor reviews. Integrity is a core value at Forrester. We have never required - and will never require - an employee to write a favorable Glassdoor review. We will continue to encourage employees (including former employees) to share the full breadth of their experiences here – only if they are willing, and in their own words. It is those authentic insights that help make us better, and validate what's working. Employees tell us they appreciate how their voice on Glassdoor contributes to our brand, and ultimately helps us attract the smart, kind, and fun people you referenced in your post. My door is still open to you. If you’re willing to share, I’d appreciate learning more. Lucia Luce Quinn (lquinn@forrester.com) Chief People Officer
      2.0
      Feb 9, 2024

      So sad to see what has happened.

      Human resources generalist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong brand reputation. Smart and friendly colleagues. Positive employee experience.

      Cons

      Rapid decline in living according to its own values. Senior leadership is now completely out of touch.

      1.0
      Jul 11, 2023

      Wish I Could Put 0 Stars

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited pto but better make sure it doesn’t fall on or around the end of month… or quarter or really ever because you won’t be approved.

      Cons

      The company is tanking, the CEO should have been let go during the last 2 layoffs that cost hundreds of people their job. Instead he’s flying high in his private jet with not one care in the world. Already two rounds of layoffs and I’m sure there are more to come. Run quickly away from Forrester.

      Viewing 67 - 69 of 1,731 Reviews
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      ReviewsForrester reviews

      Glassdoor has 1,798 Forrester reviews submitted anonymously by Forrester employees. Read employee reviews and ratings on Glassdoor to decide if Forrester is right for you.