Pros
It's in times like the ones we live in that you truly appreciate what makes a great company culture: empathy and respect, openness and transparency, collaboration and innovation. Forrester boasts being a customer-obsessed company, which they are, but that also includes a deep care for employees. Of course, the standards of quality are very high, but the work environment is such that you can be your best at what you do. The leadership team is inspiring, but approachable, managers (mostly) empower their teams to do what is best for the firm and our clients, and work policies are relatively flexible to accommodate each individual employee's preferences. People here are smart, benevolent and always ready to help. I am always shocked and horrified when hearing from friends and family about the type of "a-holes" they need to cope with at work. You won't find these people here... At least, I have not come across any of them in more than 10 years working at Forrester.
Cons
There are always things any organization can improve on. For Forrester, this is about speed, innovation and risk taking. This is also about becoming more of a global company. But here again, I feel that we have made tremendous progress over the past couple of years. Even more flexible work policies would be a plus.