employer cover photo
employer logo
employer logo

Fortera Credit Union

Engaged Employer

Fortera Credit Union reviews

4.1

76% would recommend to a friend

(81 total reviews)

Jennifer Ventimiglia

77% approve of CEO

74% positive business outlook

Fortera Credit Union has an employee rating of 4.1 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fortera Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

81 reviews
2.0
Oct 13, 2024

Burnout

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's decent pto and benefits

Cons

Training was very poor and I was expected to figure it out as I went. Constantly understaffed and overworked, but expected to deal with it. Little opportunity for advancement or back office role unless you're friends with someone.

avatar
Fortera Credit Union Response
1y
Thank you for taking the time to share your feedback. We’re truly sorry to hear your experience does not reflect the supportive and empowering culture Fortera strives to create for all team members. At Fortera, we take our team members’ voices to heart and are continuously working to offer effective training, leadership development, and internal support systems. This commitment fosters high satisfaction scores among team members and our designation as a Great Place to Work®. We know there is always room to grow—and honest feedback like yours helps guide that growth. We would welcome the opportunity to learn more about your experience so we can better understand how to strengthen support for our team. Please reach out to Human Resources directly.
1.0
Sep 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Some generous benefits =,like 40 days of PTO, were good to have. Sadly, I wasn't able to take advantage of them.

Cons

The work culture is horrible. People behave unprofessionally and create drama for no reason. They also hide their unprofessionalism by lying blatantly and trying to maintain their fakeness. It was ridiculous. I quit in a few months because I couldn't tolerate the endless drama anymore!

avatar
Fortera Credit Union Response
1y
Thanks for taking the time to share your experience with us even though we're sorry to hear it didn’t turn out the way either of us had hoped. Fortera takes feedback seriously, and we know every workplace isn't the right fit for every person. That said, we were surprised to read some of your comments, especially since your time with us was quite short. Culture is something we care deeply about — we’re proud to have earned a Great Place to Work certification based on feedback from our current team members, many of whom have been with us for years and help shape the positive, supportive environment we strive for every day. Of course, no place is perfect, and we’re always looking to grow and improve so we appreciate your feedback. We wish you the best in your next role and hope you’ve found a workplace that’s a better match for you!
4.0
Aug 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Fun employee events. Good benefits package

Cons

Low on the pay scale for tenured employees.

avatar
Fortera Credit Union Response
1y
Thanks for taking the time to share your feedback. We’re glad you enjoyed our positive culture and our awesome benefits package as Fortera strives to create a supportive and inclusive environment where everyone feels valued and appreciated. When it comes to pay, we ensure our compensation is aligned with the market, using industry benchmarks to maintain pay rates that are fair and competitive for the work being done. Collaboration is the key to our success, and we're always working to foster better cross-team cooperation and continuous communication to help break down silos. Again, thanks for sharing your thoughts with us!
Viewing 34 - 36 of 81 Reviews

Glassdoor has 82 Fortera Credit Union reviews submitted anonymously by Fortera Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Fortera Credit Union is right for you.