Does Fortera Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Fortera Credit Union employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Fortera Credit Union. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Fortera Credit Union?

76% of Fortera Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fortera Credit Union 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Fortera Credit Union?

Member Advisor (9) , Manager (4) , Relationship Manager (3) , Assistant Manager (2) , Back Office Support (2) , Customer Service Representative (2) , Fulfillment Specialist (2) , Part Time Teller (2) , Training Specialist (2)

What are the pros of working at Fortera Credit Union according to real employee reviews?

"Benefits were good." ((in 18 reviews)); "culture, BENEFITS, pay, PEOPLE, my direct manager is fantastic!" ((in 14 reviews)); "amazing people" ((in 6 reviews)); "Everyone is so kind and helpful!" ((in 5 reviews)); "Also, Fortera's benefit package is awesome and depending on the job, the pay is close to the top in the market." ((in 4 reviews))

What are the cons of working at Fortera Credit Union according to real employee reviews?

"Low pay" ((in 4 reviews)); "Management heavy." ((in 3 reviews))

What are the top reviewed Fortera Credit Union locations?

Clarksville , Fort Campbell , Hopkinsville , Nashville , Jacksonville

Fortera Credit Union reviews

4.1

76% would recommend to a friend

(81 total reviews)

Jennifer Ventimiglia

77% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.9

Senior management

3.9

Career opportunities

Fortera Credit Union has an employee rating of 4.1 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fortera Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

81 reviews

5.0

May 19, 2026

Best Place I've Ever Worked

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Honestly, this company is such a great place to work. The benefits and PTO are amazing, and I love the VTO and Stakeholders bonus program. Management genuinely encourages people to use their time off and maintain a healthy work-life balance instead of making employees feel guilty for taking a break. It’s refreshing to work somewhere that understands people have lives and responsibilities outside of work and really "walk the talk." There are also lots of opportunities to grow and level up in your career, and the overall vibe is super positive. The culture is fun, supportive, and not toxic like a lot of workplaces out there. Leadership genuinely wants people to succeed and always makes employees feel valued. And the CEO is super caring and involved, which you don’t see often. It really feels like a company that invests in its people and wants everyone to win.

Cons

Everyone can improve but there really are no cons.

Fortera Credit Union Response

1mo

Thanks so much for sharing your feedback. We’re really happy to hear you’ve had such a positive experience with our benefits, work-life balance, growth opportunities, and overall culture. We work hard to create a positive workplace where people feel supported, valued, and able to grow both personally and professionally — so hearing this honestly means a lot. We appreciate you being part of the team and helping make the culture what it is.

5.0

May 15, 2026

Exceptional workplace with a caring management team

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent place of employment. I feel so fortunate to be chosen to work with Fortera. What an exceptional place to work. I LOVE coming to work every day. I do not have the benefits so I cannot comment on that part. The management team is caring and listens to reasonable and truthful questions/suggestions. Obviously, not everything will go the way some want it to, then make remarks that it's an awful place instead of taking ownership.

Cons

Some of the staff appear to be less than enthusiastic about being here. I would like to see them leave rather than bring the rest of us down.

Fortera Credit Union Response

1mo

Thank you so much for sharing your thoughts with us. We appreciate your confidence in our leadership team and your perspective on accountability and ownership. We work hard to create and open environment where team members feel comfortable sharing ideas, concerns and feedback in a respectful and constructive way. Honest communication and mutual respect are important parts of our culture, and we're grateful to have team members like you who contribute positively every day.

5.0

Apr 1, 2026

Left banking for a non-profit, best decision ever!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some of the negative reviews are strange. They refer to a parent company that is publicly traded. Fortera is a not for profit credit union. It is also the best career decision I could have made for myself and my family. As a female in leadership, it's a breath of fresh air to work for a company that understands the importance of providing benefits like paid maternity and paternity leave. The CEO has birthday and anniversary lunches with team members, and she genuinely cares about the people who work at Fortera. Look at their google reviews and see how great the employees are and how happy the members are.

Cons

There aren't as many opportunities to move into higher level leadership roles as there are at a big bank. As they continue to grow, the plan is to add more, but sometimes it's hard for people to not be tempted to go someplace else.

Fortera Credit Union Response

1mo

Thanks for taking the time to share your thoughts. We are happy to hear that Fortera has been such a positive career decision for you and your family. Creating a supportive, people-focused culture is very important to us, and we’re proud to offer benefits and programs that support employees through all stages of life. It’s especially meaningful to hear your perspective as a female leader within the organization. We also appreciate your recognition of our leadership team and the genuine connections they strive to build with team members. From celebrating milestones together to maintaining an open-door culture, we want every team member to feel valued, heard, and supported. We also understand that, as a growing organization, opportunities for higher-level leadership roles may feel limited at times. Even so, we remain committed to developing our team members, creating meaningful career paths, and providing opportunities for growth, learning, and advancement whenever possible. Thanks again for sharing your thoughts with us.

Viewing 25 - 27 of 81 Reviews

Jobs at Fortera Credit Union

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Clarksville, TN

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